As soon as I turn on the computer I get a remove and check cartridge on right error
I know this might not sound like a good thing to do, but it fixed it for me. I licked my finger and rubbed it on the circuit board on the cartrige, then put it back in the printer. It seems to be working fine.
Well, I just had the same problem with my 7310, found out a had a cut in the flex circuit. What a bunch of BS, what a dumb design flaw. Calling HP is no help, I had some indian who told me its 6 years old and should get a new one, then started trying selling me new printers, she said at a discount but was a bunch of ****. I looked up the printers she was trying to sell me and there was no discount. So I bought a Canon. :)
I just had the same issue with HP 2610 Error "remove and check cartridge on right" i finally found out by replaceing the old one and turning on and off the machine that it was the new cartridge from HP that was causing the error. going to pick up a new cartridge now hope that is the final answer.
I found the problem to be the ink cartridge itself. I had it refilled but my friend told me that the circuits on the heads of these things burned out. Luckly this guy own's an ink station and he replaced my old cartridge for free. The original issue began with a "remove and check cartridge" error message. After removing it and replacing it a couple of times another error displayed "Incorrect Cartdridge." It wouldn't suprise me if the companies you purchase the ink cartridges from are selling recycled ink cartridges that are not properly re-manufactured. When they refill these cartridges they are not replacing the circuits on the heads of these things. That could be the issue many of you are complaining about. The printer itself is fine.
Pull out the cartridge and shine a flashlight in and look at the flex circuit. Mine got damaged by the cartridge spring which gets loose. I think this is a common problem caused by a design defect. I am trying to talk to HP about it now.
Pshloos, did you find the solution for the flex circuit
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I have had the same problem for a while but my warranty has expired so cant get a replacement. Its very annoying as the error warning will be shown on your computer and printer display all the time. I will check to see if there is any damage as suggested. If its a design fault then there is a possible corrective procedure due but i wont hold my breath.
I replaced the black printer cartridge twice and still get the same message,remove and check cartridge on right. When I want to print a document , I get nothing.
My sister gave me this printer and it has this same error, I checked and cleaned circuit board with Q-tip, no luck. Anyone get a fix for this
did anyone find a fix for this? my spring is not loose and there is no hole in the circuit board. but it keeps saying "remove and check color cartridge" i've tried cleaning it, replacing it, everything.......... ugh!
I have the same problem with the HP 7310. So, I took out a peeshooter and shot my machine. Actually..I spent a couple of hours on the phone with HP support and got no where. I've replaced the cartridge several times with no results. I cleaned everything with q-tips like the tech support guy told me to with no results. I drank some soda, ate food, play PS2 for a while to release my frustration and then went to sleep, woke up the next day and it still didn't work.
So...after three days I bought a new machine and the old one still won't work.
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