Lexmark X4270 All-In-One InkJet Printer Logo
Posted on Dec 28, 2007
Answered by a Fixya Expert

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Cartridge problems I have installed refilled cartridges and the printer won't print at all. I refill a geuine cartridge "insitu" and it stops printing. At the moment I have refurbished cartridges in the unit & black works but colour won't. It says in all these situations that I have to remove the tape as there's an alignment problem. I think I've checked the tape 10,000 times but alas, it ain't there. I will use this P.O.C as a boat anchor as soon as I use the cartidges I have just bought (if I can use them). HELP

  • 3 more comments 
  • davesenak Dec 30, 2007

    Just installed a new Lexmark (not refilled) black cartridge. Same problem and message - alignment - remove tape from cartridge.

    I still have the tape I removed stuck to my desk!

    Please help.

  • PaulaF1 Jan 07, 2008

    I have the exact same problem as davesenak. I tried troubleshooting with the manual, but it doesn't seem to address this problem.

  • Django123 Feb 08, 2008

    I have Lexmark x4270.

    I had paper jam which has been cleared. I have cartridges replaced, but the problem is that the printer keep coming-up with black cartridge is missing. I have tried many catridges only the black one having this problem.

    I tried alignment, it indicate alignment problem.



    Please help.

  • Anonymous Feb 09, 2008

    I am

  • gogan6 Mar 11, 2008

    I put a refill cartridge in my printer (Lexmark X4270) and it will not print. It displays take the tape off the cartridge or contact troubleshooting. I looked there is not any tape on the cartridge so HELP please

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5 Answers

Anand Kumar

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  • Posted on Mar 15, 2008
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Lexmark cart are intelligent once empty they Dont work if u refilled them ,,and they are designed not to work once ink is over. if it works ur lucky......Case when ur using new cart there is tape remove it ,but a small strip of blue tape is stuck on nozzels if it is not removed ,please remove and resit the cart back.. still error exist follow these steps
Complete the following instructions:

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

 

A

Anonymous

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  • Posted on Feb 09, 2008
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I have changed my cartridge and no print coming. The printer goes thru the motions and no print.
Thanks Linda

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  • Posted on Feb 06, 2008
Geraldine Watts
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Clean the heads, printer is not reading new cartridge or refilled cartridge. You may also have a paper jam if alignment is affected. Check for little jams, post back if no go lilacgerry xxx

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  • Posted on Feb 17, 2008
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My printer want print from my computer when i push copy but it will scan or copy from another page that i put under the copy machine to scan and copy but the black want print everytime a push print it acts as if it is printing but a blank sheet of paper comes out with nothing on it, as well as i refill the cartridge blac it still want print and now it reads aligment problems, remove tape from cartridges or check troubleshooting

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RICOH AFICIO GX3000 SF. PURCHASED OCT 2009. SERIAL R3178000026. RAN OUT OF MAGENTA COLOUR. REPLACED WITH REFILL. WORKED FOR ONE DAY THEN MESSAGE SAID REPLACE MAGENTA CARTRIDGE AGAIN. ASSUMED CARTRIDGE...

There is a computer chip in the cartridges that monitors the ink level. If you are going to refill the cartridge instead of purchasing a new one, the only way to make that work is to stop using it before it gets low enough to trigger the comuter chip. When the ink level goes low enough to report it is running out, there is no turning back for that cartridge. If you refill before that point, they usually continue operating as normal.

There are numerous problems with using the refill method instead of purchasing a new cartridge. Once the seal is broken to add ink, they can leak into the printer and cause damage. Companies that sell refilled cartridges can replace the ink level sensor and by pass the problem to guaranty their product will work in your printer. Using refilled cartridges voids your warranty, so I will not suggest using them.

Now lets work on the problem with your printer and get it running again.

I have a couple of questions for you.

You mentioned you used a refilled cartridge and it worked for a day before it stopped. You also said you contacted a supplier who sent a replacement.

Please clarify the following for me:

Did you refill a cartridge yourself and it worked for a day before stopping, and then you bought another cartridge from a supplier and it still does not work? If this is the case, tell me what happens when you try to print? Does the unit not respond? Is there an error on the display? Does the printer say its out of ink when you try and print? Are there flashing lights indicating a problem? When you removed the old cartridge and inserted the fitted replacement, did the printer recognize that a catridge had been removed and then recognize that a new cartridge was installed?

Troubleshooting instructions depend on your answers to the above. Please send me your answers using the comment or reply link next to your question posted on Fixya. Or email me at [email protected].

Did you buy a refilled cartridge from a company who sells them and it worked for a day before stopping so you contacted the supplier who gave you another refilled cartridge which still does not work?

If so, please tell me what happens when you try and print? Is the unit responding? Remove the cartridge from the printer. Turn the printer off, leaving the cartridge out. Wait a minute or so and turn it back on. Does the printer say that the cartridge is missing or not installed? Put the cartridge back in the unit, and tell me if it recognizes that a cartridge has been installed? Does the printer say the cartridge is still out of ink? Is there an error code on the display? If so, what is it?

If there are no errors displayed and the problem is that the printer just does not do anything when you try and print with the cartridge installed - then check for pending documents in your print que that might need to be deleted. Pending documents will cause it not to print until cleared.

To check your print que, click on the arrow next to the clock on the bottom right side of your pc screen. See if there is a picture of a printer and if so, right click with your mouse on top of that Icon and open the print que. If you see documents pending, click on each one and choose delete or cancel until there are none left. Once the que is empty, try printing a test page and see if this solves your issue.

Please send your answers to clarify the problem as soon as possible and I will help you troubleshoot and repair this printer. Thank you for using Fixya!
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Did you change your cartridge with brand new one or refilled one??

If you did with refilled one, the ink level won't go back with full.

-------------------------------------------------------------------------------
This is the method how printer measures the ink level.

1. Each cartridge has a serial number.
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Pls replace with new one.. and will work again.

Or if you need to refill again with other cartridge, pls....unplug your printer before you taking out the cartridge. In this way, you can re use your cartridge. Little trick... but no solution will work, once cartridge is not readable.

If you would like to save money, try refill kit by "ROADINK".
Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
And will see how easy ink refill can be done.


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