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Inkjet printers require both ink cartridges to be full and not expired before the printer will fully initialize. Even if you are only printing black in both carts do not complete the power up sequence the printer will never go online to print.
Try what they call a hard boot. In other words completely power down ththe printer by either removing the power cord or shutting down via the power button. If this does not work try to enter the menu and clear the arror code manually. Hope this helps.
I had this same problem with my C6180. The printer was well out of warranty so I decided to tear into it. I removed the three black torx screws covering the mother board. I then removed the screws holding the mother board to the chassis and found a swollen 330 uf 10V capacitor. I replaced the capacitor at a cost of $1.70 and everythng now works fine.
Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fix stopped my printer from power cycling and also fixed the ink system failures the Printer was having. I ordered parts from mouser.com, but DigiKey.com may have better prices.I ordered 3 of these and 1 of these
I had this same problem with my C6180. Printer was well out of warranty so I removed the three black torx screws holding cover over mother board. I then removed screws holding mother board to chassis and found a 330 uf 10V capicator that was swelling. I replaced the capicator at a cost of $1.70 and everything works fine now. Better than buying a new printer.
The printer is not getting enough power. When you get this error message it means the printer is being turned off by unplugging the power cord. In this case it maybe that the printer is not getting enough power due to being in a surge protector or perhaps the power module is no longer holding power correctly.
First step is to disconnect printer from any power strip, surge protector, or extension cords and plug in so directly to the wall. If printer still will not stop looping cycle you may need to contact hp for a new power module.
Actually you cannot use your # 363 ink on your photosmart c6180. The ink is not compatible with the printer. Photosmart c6180 only uses HP02 vivera inks. And there is no way that you can reconfigure it because it is factory default. Unless you bought an HP02 ink from other country outside US and bought the printer in US, that's the only time that we can reconfigure the regionalization of the printer