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You need to very carefully check entire paper path in the machine - sure that if you do so, you will come across something that is responsible for the condition alluded.
If you don't and the condition persists , then you definitely have a mechanical issue with your printer.
Damage to the feeder mechanism or pickup roller assembly would cause a cyclic feeding problem like you describe. For example, two cracked gears. This kind of problem may drive the paper fine until the damaged area on both components align with each other, then the feeder would stop for a moment causing the paper still being driven from behind to bunch up against the roller.
When the thing starts turning again the paper is now buckled and causes a jam. But, when you pull out the paper you move the roller and the two components back out of sync therefore allowing it to work until the next cycle. (In this case 4 pages)
To send a fax, you need to have a working phone line plugged into the jack on the left hand side of the printer. If you are faxing one page, place it on the scanner bed (the glass) and close the lid, then press the Fax function button, type in the phone number to fax to, and hit Start.
If you are faxing multiple pages, it is the same process, but instead of placing the paper on the scanner, you would place it in the document feeder on top of the printer, and each page would scan through individually. (Make sure none of the pages are stapled or paperclipped together.)
If you are receiving an Error Code 103 or a Paper Jam error,
but there are no pages in the ADF (Automatic Document Feeder), follow
the steps below:
Close the scanning application (such as PaperPort)
Turn off the scanner and the computer
If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
Plug the ADF cable back in
Turn on the scanner power
Turn on the computer
Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in
the rear is connected to the scanner base. Check the flatbed to make
sure that it is clear. A page incorrectly placed on the flatbed may
interfere with a page feeding through the ADF.
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder (ADF), a warning dialog box appears after a few moments.
To clear a paper jam:
Open the Automatic Document Feeder cover.
Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is
running continuously, check to make sure the paper sensor arm is not
stuck down.
Open the Automatic Document Feeder cover.
Look for the small black plastic arm
When you press on this arm, it should move freely up and down
If the arm is stuck down, please contact Technical Support for troubleshooting options
Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box opens after a few moments. To clear a paper jam: 1. Press the ADF cover release on the top-left of the scanner body to open the Automatic Document Feeder cover. 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning and adjust the guides to the paper size.
This should help. Please let me know if it does. Thank you, Binary Bob
please check all sensor arms in the document feeder. The sensor arm in the middle just below the separation pad is called 'paper end sensor'. If this sensor arm is blocked or broken the scanner don't stop the feeder. Another possibility is a driver error.
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