We changed the home desktop & my HP1350 all-in-one printer just refuses to print & all print jobs are put in a que.I have downloaded the print drivers etc but still no use.Can you help please !

Hello,

This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

jsut remove the device(printer in to your computer at control panel and restart your computer and install it again the device(printer)............

you may need to turn off your print services on your pc. pull up the printer que on the pc. delete the jobs in the que. right click my computer. go to mange. go to services and applications .go 2 services. double left click. look for print spooler. right click. choose stop. then go to printer and reset job. turn off printer. turn on printer. restart your print spooler. close all windows and try to print

Open the Print Que and see if it will let you pause the print job. Then close the que and turn the printer off. Open the print que again and see if it will let you delete it. For some reason every now and again a que will hang. This process should reset the que. It will dump everything in printer memory and should release the document to delete the job. In any event pausing the job should release the printer to print other jobs.

go to safe mode and then delete the queue in printer

Try taking the printer offline, deleting the stuck print job as well as the other jobs. Then, open the Services applet & restart the Print Spooler service. This would clear the error.

Try turning it off at the mains, it should re set the printer.

Also you can if you have any print jobs in the printer que delete them, you can find that by going to your system tray, normaly if there are items waiting to be printed your printer should be residing there, right click it & choose your printer, from within the screens that are open you should see print jobs in que, select them & delete them

Hello,
The printer drivers must be installed on each computer. If computer A runs XP, you must install driver for XP on computert A; If machine B runs Vista, then you must install printer drivers for Vista on machine B.

Hope it helps.

1.make sure that the printer driver is installed properly. 2. make sure that you don't have a pending jobs located on your system tray.

Here is a download link for you printer that includes maintenence procedures DOWNLOAD