Some channels on direct tv have a black rectangle

The rectangle is the set or the box if used in the closed caption area is set or TEXT is selected--turn that off.

Won't change channels: up or down? Direct enter a channel with the remote 03 and enter to see if it works that way.

Also need to know if you are using a box for signal.

Resolve the text issue first so you can clearly see the regular screen.

Let me know what happens and what you have tried.

If it is a large black rectangle that blots out the middle of the screen then you need to check your CC (closed caption) setting. Make sure the closed caption is turned off. I'm not up to date on the newer sets, but a lot of the older ones had more than one CC setting. One setting ran the captioning across the bottom, another put it in a big black box in the center of the screen. Most places didn't support the full text so all that showed was a big black rectangle on the screen. Since I'm not sure exactly what your rectangle looks like, this is my best estimate of your problem. Hope this helps.

turn your closed captioning off.

This is a background for text, even though you aren't seeing any text at the time. Since it covers most of the screen, it sounds more like a demo mode screen than closed captioning. Go into your setup menu and make sure that neither of those is selected. If necessary, restore the factory settings. I'm assuming that this is coming from the tv itself, and that you don't have a VCR, Tivo, etc. Good luck!

Try turning off Closed Caption.

Try and turn off the closed captioning. I had the same problem and it turned out that the closed captioning was on t1 instead of OFF. Hope this helps!!!!

You have your TV in the "Teletext" mode. Go into the TV menu and select the closed-captioning menu and turn off the text function. What you are seeing is the result of the TV's captioning circuit latching onto a false text pilot signal and then throwing up the black box on the screen.


michtech

Try this:

In the menu go to CC and set the TV to CC1 as this is a text box appearing for captions. Hope this works!

Turn off the text box function of the closed caption decoder on the tv.

Turn off the text box function of the closed captioning.