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Just bought this machine and got the software downloaded with all patches. The software opens and I can do anything with it. Then when I send it to the machine I get a "Pending design error" I am unable to embroider anything! Did I waste my money on this machine? Please help!
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.Jef and .Dst will work on a Janome machine. You can buy designs per the hoop sizes for your machine. Buy, download, and transfer received file to a USB drive to transfer deign to machine.
Cheers,
Embroidery Services
San Diego, CA
Most machines have a stitch counter, stitch forward and step back features. Check your manual and embroidery machine's screens for this.
IN case you have misplaced your manual I found this one for you. It's big so allow time to download. http://www.itsastitchonline.com/mastery_on_the_web/Mastery_170_180_1-10-02.pdf
You can skip color blocks that you have already embroidered. When you get to the one you were working on when the machine was turned off, send it to the machine and use the needle down button to advance the design to the point when you stopped. Then you can hit the green button and proceed.
Number 1, go out to the Futura support site at www.Futura-support.com and download the patch for Windows 7. On the left hand side of the screen, click on Downloads, then CE100/150/250/350,etc, etc. Make sure you follow the directions CAREFULLY. Also, be sure to completely UNINSTALL all of the Futura software you've already installed and reboot your computer before starting all of the instructions.
If this gives you any problems, I've posted a solution under the CE100 solutions area for running your machine with Windows Vista/7 using a virtual machine program. It's a lot more steps than using the patch, but some people do still need to go this route. Look for it on the CE100 Solutions/Problems home page. Still, you should be fine just with the patch.
What worked for me was to not put the disk in the drive until I was ready to write to it. Sometimes this would be enough to make Disk Manager find the disk. If it didn't, I would re-format the disk. Re-formatting seemed to force the software to go look for the disk. This worked for me because I did not store all my designs on floppies. I only used the floppy to load what I was going to be embroidering out at that time. All my designs are stored on the hard drive which is backed up regularly, and are readily accessible for writing to the media I use for my D.1.
Hi Lisa, I have the same machine. When I had that problem I was told that the design I was trying to do was to large for the machine. Basically it needs to be about a 5" x 7" design. When I put a smaller design in the machine was able to read it. Hope this helps! I'm still learning too.
Had the same problem. Singer rep. solved this mystery in just min. after talking to her.
You can call singer company at 1-800-4SINGER. It will take a long time to get through, but they can talk you thru to resolve this matter. Or just visit singerco.com and go to F&Q section, #7 question.
Or you can email [email protected] (that's talk to us @ ...)
They answered my email the same day!
Hope this helps!
When I looked at Futura's website yesterday getting information on installing this software on a Vista system, there are a number of things that you have to do, not just download and install the Vista patch. After you install the Vista patch, instructions are given on how to set the program to run in WIN XP mode and then you have to install the XP patch. Check the website for the specific instructions. Now if I could just find a copy of the base software to install (my mother-in-laws computer crashed and no one can find the install CD -- we found the other one and the DVD video disk but not the install). Singer wants to sell me the program again for $269.
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