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Posted on Oct 15, 2009
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My mouse/touchpad is unresponsive when LAN cable is connected

I have this problem with my laptop..... everytime i connect the lan cable to the ethernet port, the mouse, or even the touchpad becomes unresponsive...... but when you disconnect the lan cable, everything will be back to normal.......

what do you think is the problem with my laptop? please help me.. thank you....

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  • 1 more comment 
  • Gluttony Oct 15, 2009

    But i dont know how to update the bios for my system... can you help me?

  • Gluttony Oct 15, 2009

    But i dont know how to update the bios for my system... can you help me?

  • Anonymous Jul 21, 2013

    go to the lenovo drivers & software website and download the latest version of BIOS software.

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  • Posted on Oct 15, 2009
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Try booting in safe mode. restart laptop keep tapping f8 then boot safe mode with networking. once you booted to safe mode with networking try plugging in the ethernet cable to the lan port check if it still freezes the touchpad mouse pointer. if not then try to ran full system scan antivirus and check running programs on startup that might cause the conflict. if the problem exist in safe mode with networking download the latest bios for your system.

  • cassano Jan 07, 2011

    a have some problem i update bios version but nothing my laptop is dell vostro 500 something else recommend

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