80gig ipod displaying sad face .all i cn do is reset,apple logo apears

Hi, you may want to try reset your iPod: 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Regards, Peter

http://support.apple.com/kb/TS1399

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} The message "go to www.apple.com/support/ipod" usually is preceded by, or followed by, the Apple logo or the sad face icon. It directs you to the Apple support site because either the iPod software is corrupted or there is a hardware problem. You should try to reset the iPod (try several times). Toggle the Hold switch to on, then back to off (none of the red is showing). Reset your iPod Press and hold down the Menu and Select buttons for 10 seconds (until you see the Apple logo) If you can update/reload the iPod software, this may fix the problem with your iPod. If that doesn't right the iPod, then try to restore it (which will erase the entire iPod and reload the software) in itunes. It will not erase your itunes library, only the files on the ipod itself. I hope this helps and good luck. Please vote appropriately and leave a message.

Yes you must do a reset.

Turn the lock switch off.

Hold down the centre button.

Press and hold down menu.

When the Apple logo appears let both buttons go.

Should then work properly.

Aye, my friend had this exact problem before i came along :-)


First: Reset your iPod by quickly moving the lock to lock position then back to unlock position, then hold the menu and center button down till the apple logo comes up. Then you can release the menu and center buttons.

Second: Plug your iPod into a power supply, such as the apple AC adapter. Wait till it shows that its charging. Once it shows that, unplug it, reset your iPod once more, then plug back in.

Third: Keep your iPod plugged in after the second reset for about 15-20 minutes. Come back, unplug it, and use it and see if it continues. If still continuing, plug it back in till its fully charged, or the equivalent.

After that, If that doesnt fix it, try contacting Apple Support here: http://www.apple.com/support/ipod/.

Hope I helped!

Plug your IPod back into ITunes. Eject it again.

If it still happens, plug your Ipod back into Itunes and restore it back to factory settings.

Then the sad face should make you happy once again.

the sad face means there is a software / hardware side fault witch needs service.

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore…

www.apple.com/support/ipod/five_rs/

If they dont work you will need to send the ipod in for service.

IM SAD TO SAY BUT YOUR IPODS HARDDRIVE MAY HAVE CRASHED

Hopefully your ipod is still under warranty, because this is indicative of a hardware problem.

You could try to force it into disk mode and do a restore, if that doesn't work then it needs to be sent in for repair.

http://docs.info.apple.com/article.html?artnum=61771

To reset an iPod with a Click Wheel, including:

• iPod nano (3rd generation)
• iPod classic
• iPod (5th generation)
• iPod nano (2nd generation)
• iPod nano
• iPod with color display (iPod photo)
• iPod (Click Wheel)
• iPod mini
• iPod mini (2nd generation)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
   
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.