When i type the@ symbol i have to use the '' button.also cannot type the pound sign as # comes up. please if you can help thankyou. regards annette.
Hi guys,
I see a couple people are having the same problem. This is a problem we see often in Canada due to the bi-lingual nature of the country.
Depending on where in the world you are located these instructions will vary slightly, but you can figure out which country you live in and what language options you see available on your keyboard.
Sandy has given some good general advice, thank you Sandy. However, my living in a region with this issue I think I can top Sandy's solution off with a bit more advice. The problem is if you live in an area with one or more dialects of the same language(Arabic, Chinese and English being of note) there are several correct options to pick for your keyboard. I will use canadian computers as an example.
Quite often when customers buy a PC from me they go home and upon turning them on answer the location questions as Location: Canada, Language English(Canada), Keyboard: English(Canadian Multi Lingual, Canadian French or Canadian English) not realizing there is no Canadian Keyboard design for strictly English, they all have some variant of French Accents embedded. The proper answer to the last question(unless it actually is a multi ligual or french keyboard) is US English as that is the keyboard 90% of Canadians use.
Both of you seem to have the same problem, wrong keyboard setting.
To change the setting, go into the Start Menu, Open Control Panel(may be inside settings menu in XP), then switch to Classic Mode using the link in the top left corner if you don't have more than 12 icons present.
Once you have the full list showing, click on Regional Settings or Regoinal and Language Options.
When this window opens, Select the Languages Tab(XP) or Keyboards & Input Devices tab(Vista).
There will be a button (Details in XP) that allows you to see the installed Keyboards. Once the Keyboards window opens, Ensure your Keyboard(US, UK, CAD) is installed, if it's not on the list, click Add and find it on the list, then click OK.
Once you are sure your keyboard is installed, remove all other Keyboards by selecting them then clicking Remove.
When the proper keyboard is the only one left, Click Ok on that window and on the Regional menu.
This should resolve your issues unless of course you accidentally select the Farsi Keyboard in which case you can redo the above steps to resolve the problem.
Hope this helps FixYa,
Chris
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