Question about Buck Scrubbing Bubbles& Automatic Shower Cleaner - 2 Pack
Our Scrubbing Bubbles Automatic Shower Cleaner quit working. I had trouble early on with getting good battery connection because of the anti-corrosive grease they used on the battery contacts, but that shouldn't be the problem now. It beeps for its allotted 15 seconds but then nothing. Before I tear it apart I was wondering if anyone had experience with it.
Thanks for your attention!
I just experienced the same problem for the third time. Call J&J Customer Care 1-800-558-5252. Select option 3.
Explain your problem and they will send you a coupon for a new Scrubbing Bubbles Starter Kit with a full bottle of solution in 7 to 10 business days. I would not waste my time to take the old apart, just call and get a NEW ONE.
Posted on Dec 09, 2009
Had the exact same problem, customer service at the 800 number was fast, courteous, & easy! They are sending me a coupon for a free new unit. Kind of shocking to get that kind of response for an inexpensive product these days.
Posted on Aug 09, 2010
Use a t10 star bit screwdriver take all the screws out of the bottom of the unit. Pull it out just enough to see the motor and gears. Spin the smaller gear not the big one you won't move that one. This took some effort to move it. Push the button the it should spin. Just had to break it loose. Took all of 5 min. Works just fine now. You can get the stark screwdriver set at Harbor Freight for 6 bucks.
Posted on Mar 26, 2011
Thanks for the tip on the 800 number. I've had two units do the exact same thing. I took one apart and put some light oil on the motor and manually moved the gears a bit, it started working. I then put some silicon around any crack of the case and put it back together. It was looking like moisture was getting into not only the battery compartment but around the motor as well. It's been working ever since (couple months)
I think they really need to seal it better. Maybe a tight rubber seal around the battery holder.
Posted on Jul 03, 2010
Jim is correct. No problem. They are sending me a coupon for a FREE unit. Gotta love a company that truely wants business!!!
Posted on May 28, 2010
I have had 4 all broke. All replaced free. they replace them because they are so cheap to build and they dupe customers into thinking they re doing that for the customer satisfaction. But think about it!!! The replacement bottles are real expensive for what you get and you have to replace them very often. That is where they are making their Big $$$$ not the cost of the sprayer. Look at the descriptions of the product. Cheap plastic , no sealing at the joints and plastic gears. Probably a very cheap motor that rusts easily. It cost them next to nothing to manufacture.
I will not buy another one as they have had enough feedback to be able to fix any problems but they do not really care if they have to replace them occasionally because they are laughing all the way to the bank with the money they make from the refills!!!
Posted on Mar 27, 2014
This was the biggest piece of junk that I ever bought. Two weeks and it was done for. New batteries did no good. It just didn't work anymore. What a waste of my money! No more for me!
Posted on Dec 24, 2010
I just called customer service. They said that normally they would replace the unit but the automatic cleaner is now discontinued. This is disappointing because although there are intermittent issues with it I really like that I don't have to manually spray. They are sending me a coupon for a spray cleaner that has a wider nozzle for more coverage though.
Posted on Nov 28, 2016
Sometimes the gears bind. If you hear beeps, then nothing, try grasping the spin nozzle a give it a light twist left and right a few times. Do not apply enough pressure to break the gears, you simply want to jiggle them loose from binding. Press the button again, and hopefully you have unjammed the gears.
Posted on Aug 11, 2015
I just had to call as mine stopped working after about 2 1/2 years. Changing the batteries always worked. After checking for corrosion she had me try to turn the nozzle counter clockwise. I didn't feel any movement but when I hit the button it worked! So easy fix. She gave me the tip of putting a little vaseline on the ends of the batteries when changing them to help prevent the corrosion and is sending me a coupon for a refill.
I have never had any other problems with this item and absolutely love it. Has made the difference between a dirty and clean shower stall for me.
Posted on Feb 20, 2015
Okay this is gross, but for the good of the public, I\'ll divulge.
I noticed that I haven\'t had to change the liquid for a while, even though I could hear the motor and saw it turning through the door. After determining that nothing was coming out, I took off the bottle to see if there was anything blocking, and saw some gray squiggly things suck down the holes. Though I guessed that it could be a mildew/ mold string, there wasn\'t enough pressure to make theses things as active as they were. Also 2/3 of the bottle was left and it smelled like dirty water.
A few googles later...apparently we had a drain worm (drain bug larvae) incubator hanging next to our heads. These guys are nasty and their environment is rife with black mold, which we were going insane with on the shower walls. We threw away the unit, which they were living in, and bleach steamed the shower, including cleaning all nearby drains with drano, to prevent a new home there.
Since the whole point of the exercise is being able to simplify our life, the risk of this happening again will prevent me from getting another one
We live in a humid environment, and have a dehumidifier in the bathroom, which is more than we ever did in more tropical climates. This is the first time I\'ve ever heard of these. Uck
Posted on Jan 21, 2013
I used a Torx bit and took the first one apart. I got it running for about one week.
I took a chance and bought another one, thinking the first might have just been faulty. Bad decision, the new one quit after 3 weeks. I put new batteries in and it beeped 3 times and never started.
Posted on May 15, 2011
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