Try to calibrate the touch screen. Push and hold the power button on until you see a white dot on the screen. This is the calibration mode. Touch the dot and another dot will apppear, now touch this dot again, keep doing this until the unit reboot.
If you touch the 1st dot and nothing happens then the digitizer on the LCD is dead. If the unit is still under warranty, get a RMA and return it to Garmin.
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I have the same problem. I have tried to reset the unit many times but nothing works.
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