I have a Candy DWI 160. On several occasions, the detergent tablets do not dissolve. Can you offer a solution? (No pun intended)

Hello, M Cruse -

There are several situations which can result in the dishwasher detergent table not dissolving completely.

First, make sure your dishwasher detergent tablet isn't the kind that has to be removed from a cellophane type wrapping before placing in the dishwasher. I mention this because my husband does not always purchase the same brand of dishwasher detergent tablets. Some are not the kind with plastic which dissolves in the hot water of the dishwasher.

I think the information here:
https://removeandreplace.com/2015/05/15/dishwasher-not-dissolving-detergent-or-tablet-how-to-fix/
covers all the reasons why the dishwasher detergent tablet may not dissolve completely.

We have the problem that the detergent dispenser often "traps" the tablet. We reside in a rental and the landlord has not chosen to replace the dishwasher with a newer model, so we just toss the tablet into the bottom of the dishwasher.

Note: I think purchasing a gel dishwasher detergent would be better, but The Husband likes the tablets. Sigh . . .

Best wishes.

These come as several parts. Not sure if all are available anymore as Candy parts. But you can get replacement Hoover parts to fit.

Main basket from Candy
Candy DWI 160W UK Dishwasher Basket

Cutlery basket from Candy
Candy DWI 160W UK Universal Cutlery Basket

The Upper and Lower baskets may not be available from Candy but Hoover replacements are
Candy Use HVR41022779 Lower Basket

Best to ask Candy support to provide pictures of the parts for comparison with your model or purchase or a refund policy if not suitable.

There is another site worth checking (but prices seem high)

CANDY DISHWASHER BASKET LOWER for DWI160W UK

the only things is the TIMER: CAN BE FAULTY, maybe is stuck, not completely the cycle.
Clean the contact with special spray, loose the wires, replace burn wires, or break wires.

sometimes the dispenser doors are not designed for tablets, and they don't let enough water in to dissolve them....next time you wash; put the tablet in one of the silverware compartments....should do the trick. and leave the dispenser door for liquid detergents only.

if this is helpful please click the correct button. thanks

I believe that the instructions for using these 3-in-1 tablets is to place it in the open dish detergent cup, rather than in the closable compartment, since the tablet needs to get doused by a lot of water in oder to fully dissolve and be effective in getting the dishes clean.

Since the tablets are designed to dissolve more slowly, they are able to be used for the entire range of washing cycles. If it's a constant problem and you don's have an open detergent cup below or next to your closed detergent dispenser, just toss it into the bottom of the dishwasher instead.

The reason that the tablet isn't getting dissolved fully is because the door is preventing the tablet from dropping all the way out and the door is shielding the tablet from quite a bit of water spray.

Another option is to take a look at your owners manual for the dishwasher and see if they recommend these all-in-one tablets versus regular powered detergent and liquid rinse aid.

Hope that helps and best regards!

Hi!

Please run the machine without detergent for 2-3 washes. Also try using a little hot water. Also, don't used cleaner and softener together but add softener on the last rinse.

either there is not enough water (check water valve) or the pump filters are clogged (check and clean as necessary)

the tablet is dissolved by water spraying onto it from the spray arms.
check all the jets in the spray arms are clear

It sound like a detergent cup issue (the door doesn't open at time) A very simple test for it is to place a tablet on the bottom of the dishwasher for a full cycle and to see what happen to the tablet. In case the tablet will be dissolved : - The detergent cup can become clogged with old dried detergent that prevents it from opening at time. Sometimes just cleaning the cup takes care of the problem. - The detergent cup opened by a bi-metal switch or a wax motor located inside your dishwasher door(behind the detergent cup). If cup's cleaning will not solve the problem, you should replace the bi-metal switch or the wax motor (depend which of them is used in your machine). Good luck !