We have been trying to install the DACS for the last twenty-four hours. We get error meesages having something to do with the .NET. We are completely stuck and frustated.
I lost the install disc and cannt find any where to download it
I have the same problem as others. My computer has more than the hardware requirements.
AMD quad core
2 Gigs RAM
3870 HD video card with 512Megs of RAM
500 Gig HD with more than 200 gigs free.
Fresh install of winxp, directx 9.0c, and .Net 2.0 and all patched up from a windows perspective. I also have the latest video drivers for my video card and have installed and tried to run the application in 1024x768 resolution and have had no luck. Fortunately for my sanity and my daughter I have another computer and it works on that computer. Specs are:
AMD dual core X2 4200
1 gig RAM
ATI x1650 512 Megs of RAM
80 gig HD.
Fresh install of windows xp, directx 9.0c and .Net 2.0 patched with MS patches. I also tried it on a laptop that doesn't meet the specs. Its and older Sony Vaio VGN-S270 specs are:
Intel Centrino
1 gig of RAM
ATI 9200 mobility (32 Megs of RAM) doesn't meet the minimum specs. But it works on the laptop as well. The laptop doesn't even break a sweat using the DACS applicaiton on it.
After reading everyones issues i figure it must be a video card driver issue. I tried to see if there was a list of video cards that would work with the application on fisher price's site or anywhere for that matter but there wasn't so I figure I would post my findings in hope that I would be able to help others.
Hi all frustrated fokes out there who still have problems installing and running this new product.
We bought this too for our dissabled daughter and have found it will not work on her pc , but will work on all the others in the house ..grrrrrrrrrr...lol.
What i did find was you must have net framework 1.1 installed and updated min for the software to install . other wise it will try to install the net framework 2.0 from the disk. the net framework 2.0 is an update from 1.1 and much software that requires net usage needs this base framework.
this is the spec of the pc it do work on ...and yer it well over the min requirement
System Information
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.4GHz
Memory: 2046MB RAM
Page File: 392MB used, 3547MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
The pc it will not work on only has 256mb memory,and a 128mb graphics card. Buy the time windows boots up and all the other programs also are running there is not enought memory spare to even launch the system. So a min of 512mb installed is required on a xp system
Another point i found was when i inserted the usb windows did not register it so following the install instruction very carefully ..eg start to installing the software and when it says to insert the usb cable do so then .
When you do get it working , your keyboard and mouse will not function, only ctrl+Alt+del will to interrupt the program . The pen will be your mouse thought i'd better say that cos it fooled me at first ..lol ..
Hope this helps ...
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Me too!! I thought it was something I was doing. The help line in busy today...it hung up on me telling me to call another day!!
I am getting the same problem. Help Desk hung up on me. I sent my husband out to buy another one because I thought it was faulty and I am getting the same error message.
HELP!!!!
Same problem here (though I'm not 100% sure it's a .NET issue).
Have tried calling MANY times, and can't get through.
My daughter got it for christmas and I downloaded the software hooked it to the computer and nothing turned it .Nothing happened at all ,what did happen was it kept coming up that there were errors and it needed to be debugged.First time anything like this ever happened.
I had installed the Fisher Price Digital Arts & Crafts Studio program and it worked the first couple of times it was used, but now it tells me there is an error and needs to be debugged. I installed the debugging component from Microsoft for my Dell Windows XP and still no luck! Help!!!
I have installed the software and required updates. NOTHING happens. I t shows as an icon on my desktop but when I push the on/off button on the art studio, NOTHING happens.
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