Canon MultiPASS MP390 All-In-One InkJet Printer Logo
Posted on Oct 13, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Please help....printer cartridge needs to be changed. When I pull up the cover the print head case should move from right to left so it is accessible. That does not happen. It stays behind the shield. How do I get it to move back out??

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 117 Answers
  • Posted on Oct 13, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Sep 21, 2009
Answers
117
Questions
0
Helped
58669
Points
238

Confirm that the carriage timing **** strip film is free from damage
or grease.
- Clean the carriage timing **** strip film (with ethanol and lint-free
paper).
- Replace the
- carriage timing **** strip film, or
- carriage unit.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I can't install my cartridge in my Deskjet 3512.

Turn the printer on.
Load paper into the paper input tray.
Open the cartridge door (located on the front of the printer), look for the recessed area, grab the built in handle (part of the recessed area) and pull forward.
Once the door is open, the cartridges will automatically move to the center position.
To change a cartridge, pull the top, front of the cartridge down, it will move to a 45 deg position. Then just pull out.
Open the new cartridge box, take the cartridge out of the wrapper, pull the tab to remove the tape covering the electrical contacts, (make certain you don't touch the contacts or ink nozzles), install the new cartridge (color on left, black on right), slide it into the holder and press up on the top, back until it latches into place. Then close the door.
The printer will print a test page. Once printed, take the alignment page it printed and put on the scanner glass (corner to top, right, see the guide printed there). Close the scanner lid and press the OK on the control panel. the printer will now align the print heads based on the page it printed. Once done, press OK again. Done.
0helpful
2answers

Canon S520 color bubble jet printer. Light flashes green/orange. Print head does not automatically move when cover is opened.

trun off the printer then try to pull the cartridge head from left to right with your hand manually then turn the printer on it should reallign the head after that you open the cover it will come in the center and you can have the access to the cartridge
0helpful
1answer

Not reconizing printer head

Have you cleaned the print head contacts? If not, try this- open the the front cover with the machine on, the printer cartridges will move to the left and stop-
Don't shut off machine- on the right side of the cartridges you will see a gray handel- holding the bottom of the handel pull it towards you {clock wise} till the lever is in the up position; this will release the print head, next lift the print head (hold the cartridges) up and pull out the assembly.
On the back of the print head you will see copper contacts- clean them with alcohol or other such chemical. Look in machine where the print head was and you will see more copper contacts- carefully wipe them with a contact cleaner.
Reinstall print head, lift gray lever to lock it in.
Close front cover.
0helpful
1answer

How i open the body my printer

Hi,

In case you are trying to replace the cartridges then you need to power the printer off and open the ink cartridge cover on the left of the printer and replace the cartridges.

In case you are replacing the print heads, the top cover needs to be opened.
Press and hold the resume button to make the print-head move all the way to the left.

Lift up the latch and replace the print-heads.
Before you install it, please shake them 6 times, as instructed on the pack.

You will need to remove the protective orange caps before you install them in their color coded slots.

The slots for both the cartridges and print-head are color coded.

Then, close the doors and the printer will print an alignment page.

Once done, your printer is all set to be used.

You might want to refer to this helpful video which shows you the steps for all the directions I have stated above.

If this doesn't work for you, please comment and let me know, and I will be happy to assist you to further resolve your issue.

I will appreciate your feedback and positive rating for this solution.
Thank you.
2helpful
1answer

I have a Canon MP610 printer and am getting an error message 6A00. I have tried moving the carriage but nothing seems to help. Any suggestions?

Hi,


1. Turn off the printer

2. Open cover

3. Print head and cartridges manually move to the left

4. on the extreme right is a white plastic cover is visible, which is attached to a spring

5. Clean the cover carefully (no chemicals, not wet) and gently push it back (it clicks) and remove any impurities -> the black collecting sponges for the storage of the print head can see

6. Print head and cartridges manually back to the right move

7. Turn on printer

If the above steps does not fix the problem, Click on the link below to check the forum for more details on resolving the issue.
Canon Mp610 Error 6A00


Regards,
Shawn



* Please rate this solution with Thumbs up and Testimony to help us improve providing support
1helpful
1answer

Paper jam msg on printer, carriage jam msg on Imac. Carriage locked to right under 'hood'. Removed all paper, disassembled cover, took out cartridges, remove and reinstalled print head. Followed all...

Hi Good day!! try this turn off the printer pull out the power cord and usb cable, check the pathway of the print head maybe there is something the block in your printer that may cause your print head to not move perfectly. if all clean move the print head to the center, now re plug the power cord and turn back on your printer, reply if still the same.
0helpful
1answer

I replaced the ink cartridges on my Epson C40UX and after several cleans and nozzle checks only the blue and yellow inks are coming out

I presume your printer was printing all colours before the cartridge change. If you removed the old cartridges a few hours or more before you fitted the new ones, it is very likely you have nozzles clogged with dried ink. If this is the case, do a head soak as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you now get any of the missing colours on the nozzle check, then there is hope! Try 2 or 3 more head cleans (but no more). If still not a full print, repeat the soak process until you get a full nozzle check.

If the new cartridges went in immediately after the old ones came out, it is unlikely to be blocked nozzles. If you changed the cartridges without using the proper procedure with an ink charging cycle, you may well have got air into the nozzles. This just takes patience - try a daily head clean to see if the ink gradually appears.

Finally, you may have faulty or out-of-date (dried-out) cartridges. The easiest way to check this is to try new cartridges in the nozzles that don't print, making sure you use the proper cartridge exchange procedure. Compatible cartridges are very cheap on ebay - £3 a set in the UK.

Please come back with further information on what you have tried if none of this helps.
57helpful
7answers

Epson sx 205, can't change the cartridge

With the power on and the lid up, click on the red stop (left panel). You will notice the cartridges move to the left and then they come back and stop halfway. Afterwards you should be able to slide the cartridges manually with your hand to the larger area on the right where you could do the cartridge change. Once you've moved it to that area just the lift the cover where the arrow is.
0helpful
1answer

Epson R380

Turn on the printer. The printer head will start to move to the left; immediately pull out the power cable from the back of the printer. You can now move the print head to the cartridge exchange position by hand. Change the cartridge(s) and close the cartridge cover. Re-insert the power cable, turn the printer back on and it should work OK.
0helpful
1answer

INK CATRIDGE CARRIER

Turn the printer on and as soon as the print head moves, pull out the power cord, or switch the printer off at the mains. You should now be able to move the print head (gently) by hand over to the left side.
Not finding what you are looking for?

86 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...