Hello there jonl98023.
Here's your geek-steer ...
You're classically describing a very common trouble. Common enough that Microsoft has published a KnowledgeBase (KB314060) article concerning it.
Accompishing the actions detailed there should "FixYa" up.
Good luck, and please do post back ...
Today's the best day of my life ... and NOW you're part of it!
Via-con-Dios and Godspeed -- Geekinator (aka Craig).
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