Question about HP Photosmart C3180 All-In-One InkJet Printer

9 Answers

HP Photosmart C3100 series BEWARE SPAM NUMBER 1-800-532-4187

I replaced the black cartridge and the the printer prints an alignment page each time i start up the printer. I cant find the alignment set up program --which i have done a hundred times before .

Posted by CRAMPED on

  • 13 more comments 
  • swages Dec 29, 2007

    I have exactly the same problem.

  • CRAMPED Jan 06, 2008

    I tried the scan the alignment page method but to no avail--still printing the alignement page on start-up. I unisalled the printer and re-enstalled it --SAME problem.

  • Anonymous Jan 09, 2008

    Same Thing!

  • Anonymous Jan 25, 2008

    I have the same problem, I can not figure out what to do to stop this. I re-installed the cartridges, didn't work. I ran the alignment software, still prints the alignment page ever time I start the printer.

  • Anonymous Jan 26, 2008

    REPLACED BLACK CARTREGE AND IT PRINTS A TEST SHEET EVERY TIME I TURN ON PRINTER DID NOT DO THIS BEFORE I ALWAYS BYE HP PRINTERS I AM DISAPOINTED THIS TIME AND I DO NOT GET ANY INPUT ASPECILY AFTER FINDING OUT THAT OTHER PEOPLE ARE HAVING SAME PROBLEM I HAVE TAKEN SAME STEPS AS EVERY DID THANK YOU MATTHEW SCIORTINO

  • Anonymous Jan 29, 2008

    keeps printing an alignment page after changing black cartridge

  • Anonymous Feb 22, 2008

    aaa

  • Anonymous Mar 03, 2008

    Tengo el mismo problema. Cada vez que enciendo la HP C3180 empieza a hacer el test. YO LO PARO APRETANDO VARIAS VECES EL BOTON DE ERROR, HASTA QUE SE PARA. :)

  • Anonymous Apr 05, 2008

    I have the same problem.  I turn on my printer and each time it is running a test sheet!  This takes time and uses my ink.  I have have HP printers before but I am disappointed in the lack of support on this one!  It is not user friendly.  I cannot find anywhere to adjust settings related to this problem!

  • Anonymous Jul 17, 2008

    Well aye have the same ink cartridge and i replaced it because

  • Anonymous Jan 16, 2009

    How to reset the ink status? When I changed to a new cartridge the ink status still low...How to clear this up? Thanks!

  • lynngirl Mar 04, 2009

    I have the same problem and am very annoyed because it's wasting all my ink.

  • Anonymous Mar 21, 2014

    ive cleaned and aligned but black is real light in big font and bold selected or not at all in normal mode

  • Anonymous Feb 11, 2021

    The best way to get assistance is to Contact HP Support on their Toll Free ((+1-800-532-4187)). Hope it helps!!

  • Anonymous Feb 11, 2021

    The best way to get assistance is to Contact HP Support on their Toll Free ((+1-800-532-4187)). Hope it helps!!

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9 Answers

Anonymous

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I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

Posted on Sep 06, 2008

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Unfortunately, you have to replace both the black AND the color ink cartridge. In the meantime, you can stop the test page from printing - after it starts - by pressing the cancel button on the printer.

Posted on Jul 12, 2010

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Anonymous

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Here's a link to the HP page that describes this problem. For me, it turns out my color ink cartridge was low on ink. I replaced it and the alignment page that used to print each time I turned the C3100 on no longer prints out. Hooray!!! :)

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01336397&lc=en&cc=ca&dlc=en&product=428800

Posted on Apr 13, 2008

Anonymous

AFTER CHANGING BLACK CARTRIDGE MY PRINTER PRINTED TEST PAGE EVERY TIME I TURNED ON THE COMPUTER FINALY I CALLED HP TECK HETELLS ME IF THERE IS NO COLOR ON THE TEST PAGE TO REPLACE COLOR CARTRIDGE LOW AND BEHOLED THIS CORRECTED THE PROBLEM SO IF YOUR COLOR CARTRIDEG IS LOW YOU WILL HAVE THIS PROBLEM MATT

Posted on Jan 30, 2008

Anonymous

Yes, the problem of the alignment page printed every time the printer started up was solved by just REPLACING THE COLOR CARTRIDGE, which was low on ink indeed. Thank you.

Posted on Jul 16, 2008

Anonymous

Scning is ok but didnt prinet

Posted on May 02, 2008

Anonymous

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Http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp? Go to this site and check for it.

Posted on Aug 20, 2008

Anonymous

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Turn on the printer. WHen it asks for page then dont close the program. put a page and press the copy black button on ur printer. An allignment page will be printed and this problem will be stopped.

Posted on Apr 04, 2008

Anonymous

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How to install printer HP Photosmart C3100 to my Toshiba-Vista?
thank you.valentyna

Posted on Apr 03, 2008

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Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
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  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
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