My e20 had been working fine for a while, but then while playing a song, it just froze midway, wouldn't acess the menu, and wouldn't turn off. how can i fix this?
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Make sure the player is fully charged. 1. Connect the player to your computer. 2. Make sure the computer detects the player. NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery hooked to your computer, which I see you have done but did you change modes MSC to MTP . next delete the song it keeps hanging on and re-copy it back on to the player from a different folder or re-rip it from the CD and copy it into a new folder then re-copy to the player.
Play songs then on one of the tabs it says Sync then click the arrow under it (you have to move your mouse around the tab to find it) then click Sync Now Playing, and wait for it to finish.
you hae a croupt file
erase disk completly and reinstall your music
this appen to me all the time whn i get a bad song down load
let m know if you need any more help with this
richard from chicago
**** this sansa e260 the piece of **** froze on me twice and both times i took it back to circuit city and just got a new one. one suggestion when you do get this is keep the repeipt for it
I had that problem a few times you just have to reset it. Hold down the power button for 15 seconds, maybe 20 but that should do it. Then it will reset its self and turn back on.
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