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Printer would not feed paper no matter how many sheets were in the bin or how clean the printer. I even cleaned the roller. The issue was I just needed a little more tension on the roller that pulled the paper in.
I removed the rear access door (see manual). Off to the left near the feeder roller you will see a spring. What I did is mover the spring to the END of the plastic arm that it is attached to (if it is missing ..you have a bigger problem). If you have moved your printer around a bit, the spring may have slipped down on to the arm and is no longer sitting at the end. This will extend the spring another 1/16 of an inch ...and that is all all it took for me. My printer will now feed a single sheet of paper with no issues. BTW: I put a drop of glue on it after so it would not slip off.
Take a soft cloth (not paper towel) moistened with alcohol and clean off the rollers that pickup the paper. Make sure you clean the entire roller. Chances are that there is paper dust on one or more rollers and they're slipping, causing the jam.
Turn the printer off. . Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. . Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
there were may situation that can help with this trouble,
1- try to see if the trays are seated correctly no bend or twisted
2- try to check the quality of your paper no concave nor convex ( like U or N)
3- clean the feed roller from either side by moistened cloth, ( only on one direction evenly
4- ensure no hindrance on the paper path inside the machine
5- reset the unit once more
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