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Hello, Sir looks like its the fault of your phone, Did you rooted your phone ever, if no then please try to open it's boot menu, by pressing the power button and volume down button, and then restore your phone. This will help you.
Hello.
First of all, try to charge it at least for an hour.
Then, check if it can turn off with full battery. Press and hold the power on button at least for a minute.
If it still doesn't turn off, you need to firmware upgrade it or just plug it to the computer and update it.
If it's frozen so that nothing gives you a menu, etc., I suspect the only option is to remove the battery and pull the power plug. That will ALWAYS give you a cold reboot. It's not the way you'd like to shut down, but it sounds like you have no choice.
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