Question about Nintendo Wii Console
I blew the Wii out with an air blower and all was well. Apparently dust settled on the optic.
Posted on Jul 01, 2008
My wii says (An error has accurred.Press the Eject button, remove the Game disc,and turn off the power to the console.Please read the wii Operations Manual for further intructions) ONLY ON CALL OF DUTY BLACK OPS AND THE DRIVE MAKES LOTS OFF NOISE
Posted on Dec 07, 2010
I blew it out with air and so far its working. Dust probably settled on the optic lens. I used my old air compressor, but you can buy some compressed air in a can from Wal Mart for $15.00 - you just have to have a drivers license to buy some. I hope you got yours fixed!!!
I also did here a clicking sound when it messed up.
Posted on May 10, 2009
Hi all. After doing some heavy research after getting the "An error has occurred. Press eject button and remove, then turn the wii console off" I was lead to believe most likely a laser replacement was needed. After opening up the console and inspecting the drive. I come to find out something (cardboard transformers coin) was caught deep inside the wii which wasn't allowing it to move back and forth freely.
Posted on Dec 12, 2009
Many people are asking the same questions and they are not getting answered. First, if the problem is with a single game, it is probably the game disc that needs to be cleaned. Do this just like cleaning a CD or any other DVD by wiping from the center outward. If multiple games or all games are having problems, then the problem is with the optics and blowing air into the wii through the slot where you insert the disc may correct the problem. Try this before sending this into for repair. If it works, you will save quite a bit of money. I just started getting the error yesterday after owning our wii for 2 1/2 years. I will be trying the canned air tonight. If that doesn't work, I will be looking at sending it off for repair.
Posted on Aug 15, 2010
I tried the Blow Off duster and it worked. I didn't have the extension tube. Thanks a lot guys!
Posted on Apr 03, 2010
I got this problem just the other day, and sending it in for a repair is the best solution but I didn't want to wait the month it took so I turned it off for 24 hours and it is working now but I can't say it won't just happen again.
Posted on Mar 12, 2008
Before you go sending it back to Nintendo or taking it back to the store, get a $5 can of air and blow it out. Just like anything else electronic, ie. computer, TV, Xbox360, PS3...you'll need to blow it out every now and then to avoid dust from getting to bad inside and ruining your optics. If blowing it out doesn't work, then look at sending it in to get it fixed or taking it back to the store if it's still under warranty.
Posted on Jul 22, 2009
I blew mine out with a can of air, and it is working perfectly with no more error messages. DO NOT send it in until you try this. No need to pay someone $75.00 to do the same thing....very expensive for a $5.00 fix!!
Posted on Mar 15, 2010
If you get this error all the time:
"An error has occurred. Press the Eject Button and remove the disc, then turn the Wii console off and refer to the Wii operations Manual for help troubleshooting."
And your game is skipping and/or out of sync....
You need to replace the laser in your Wii. You can find them online and you shouldn't pay more than $50.00 AUD for one.
Posted on Aug 01, 2008
Not a solution, but my Wii was 10 months old when the dreaded "An error has occurred" message first appeared. I sent Nintendo an email, and they told me to send it back to them. I forwarded the email to Tesco (where I bought it from) and they sent a courier to collect it and replaced it with a new black limited edition Wii with the motion plus and 2 free games - Free of charge! I'm loving Tesco right now.
Posted on Jan 13, 2010
I have had this wii for more than 2 years now and i have never gotten a error message until today. It was really depressing today because i had just got Need For Speed Undercover that i have been waiting for some time now and i hadn't even played it for 4 hours when i got the message and i thought "no big deal, i just have to air it out". So i put it in again and it showed the disc turning in the disc channel but then it had the error message right from the disc channel.
I was very confused so I tried it again...and again, and again, and again until the error message didn't even come up any more, it just said "unable to read disc". So I got really mad, and just put in a different game and that had an error message too and only to find that all of my games have error messages.
I decided to put it under a fan for 40 minutes and then I tried it again. It still got an error message so i put it under the fan again. its been under the fan for 1 hour and 30 minutes now but i dont think it will work.
And yes, i did try blowing it. Any ideas?
Posted on Jul 02, 2010
Just wanted to mention that along with this problem I've got a mad vibration while the disk is spinning. Not just a bothersome hum, mind you...we're talking a Piper Cub at cruising altitude. The sad thing is that I just removed it from the box for the first time, just broke all the seals and certainly expected more than this from a new product. What a bummer.
Posted on Jan 27, 2010
I took mine back and got a replacement and its been working without any problems for 3 days now. Fingers crossed.
Posted on Jan 04, 2008
Where do u blow the air in?? where you put the disk in? or where the vents in the back are?? mines doing that now and my two year old lives by this,. please help!
Posted on Jul 03, 2010
I get this error on just one disk, Mario Kart Wii.. How could it be dust if only one disk is involved? (That being said, I'll try it. Thanks.)
Posted on Apr 04, 2010
I get that message alot and it happened on 2 discs
Posted on Jan 17, 2008
We used an air pump to blow air into the console. That didn't work. Then we placed the console horizontally instead of vertically- it worked!
Posted on Jan 22, 2011
Cod waw and mario kart doesnt work so annoying.
what could you use to blow it out?
do you blow the bit where the disc goes in?
Posted on Jun 03, 2010
I have this same problem on 2 games - i have a WODE for my wii which means i can play games directly from a hard disk, the point i ma trying to make is that maybe the laser isnt faulty as the WODE reads games from a virtual drive (therefore having no physical parts)
maybe we just get lucky when we blow dust out :)
no disrespect to anyone - just my 2 cents
Posted on Apr 14, 2010
You have to take console back it is faulty mines the same, waiting for replacement from nintendo
Posted on Jan 04, 2008
I bought black ops on wii about a week and a half ago and the same message came up halfway through an online match. i have had my wii for about three years and has always worked fine. After the message came up i did what it said, ejected the disc and turned of the wii. Later i tried my other discs and they worked fine. NIntendo say its a coincidence and you need to pay to get the wii repaired. This is not a coincidence i have had this wii for 3 years bought brand new and works fine with every game but black ops. I would like an answer from nintendo and one that doesn't involve paying money to get it fixed because i dont have money to pay for something i already bought!
Posted on Oct 08, 2011
Well, i tried placing the wii console horizontally and after a good blow, it worked. hope this helps!
Posted on Mar 02, 2013
I get this on every game but DBZ: Budokai Tenkaichi3 and Pokeom Battle Rovolution I tried vaccuming the fan but nothing is working what to do?
Posted on Feb 13, 2011
Mine does the same thing, however I heard that leaving it plugged in for too long will cause it.
Posted on May 29, 2008
I've blown air in every possible crevass on my console. So far nothing worked. Do I have to wait at all? If so how long? Meanwhile its unplugged... please help! Kids are on spring break this week!
Posted on Mar 21, 2011
I have the same issue, all of my games work perfectly except for The Bigs and Call of Duty. So it isn't the wii that is messed up because everything else works fine. Do the disks need cleaning or somthing because I doubt the wii is what is causing the problem.
Posted on May 30, 2010
I have situation mine wont do it either it worked for 5 seconds then it just appeared an error has occurred what do i do
Posted on Jun 04, 2012
Blow out the dust with a blower and it might work and not call a repair man
Posted on May 22, 2012
I don't know what's wrong with my Wii because I turn it on and it goes to the Wii menu and I can play games I bought with Wii points but when I put a disc in and go to it, it will go up to how to use the Wii remote and the error remove disc thing comes on. I tried hard and soft resetting it and the same thing happens! What's wrong with it?!?!?!
Posted on Aug 20, 2011
Ok so i went on my game black ops and it said an error has occured please press the eject button remove the game disk and refure to wii manual for futher instructions so this is what you do if it is lietly scratched use toothpaste and leave in water for about 1 to 2 min if it is really bad try using armorall thanks guys
Posted on May 02, 2011
My wii console cant read disc says error turn off console and eject disc
Posted on Dec 27, 2012
You have to buy a new laser for your wii they shouldn't be more than $50. I had this problem with harvest moon and it would always do this when i was in the middle of playing so i lost all my progress when it did
Posted on Feb 21, 2011
SOURCE: noisy wii console
Hi Sky606, have you tried cleaning the game disk? Have you tried using other game disks in the wii to make sure it's not just one disk that is causing the problem. Do you have a Nintendo Wii CD / DVD Discs and Lens Auto Cleaning System ? If you don't you might want to purchase one and see if that helps, because your wii lens might need cleaning ! If all of that fails,your wii may need repairs, the lens that reads the CD/DVD could need adjustment or replacement ! One other small note,I always have a small external fan blowing on my wii when in use so that the wii wont over heat. Heat kills electronics ! I Hope this advice helps.
Posted on Jun 06, 2008
clean the whole system not just the lens it probley is to dusty in the system. you can also try to remove the power source from the back of the system not the wall wait a min or 2 plug it back in turn it on with out the disc in it and go to the load screen where it says start put the disc in and click start. but i suggest you take it in for a cleaning at a small local game store they usuall dont charge if they dont have to do anything but dust it out. if that still fails then you most likly need a new cd drive.
Posted on Sep 01, 2009
Either flip the disc the other way and put it back in the Wii, fix any scratches on the disc, or send the Wii to Nintendo.
Posted on Apr 08, 2010
Your discs might be scratched, the disc reader might be faulty or dirty. You should try to clean both the disc and the drive.
Posted on Jun 13, 2010
Tips for a great answer:
Mar 18, 2013 | Nintendo Wii Console
Jun 09, 2011 | Nintendo Wii Console
Feb 13, 2011 | Nintendo Wii Console
Feb 01, 2011 | Nintendo Wii Console
Aug 25, 2010 | Nintendo Wii Console
Jul 30, 2010 | Nintendo Wii Console
Jan 10, 2010 | Nintendo Wii Console
Dec 30, 2009 | Nintendo Wii Console
Nov 30, 2008 | Nintendo Wii Console
119,777 people viewed this question
Usually answered in minutes!