My mp3 player is frozen

Hi,

problem can be solved.

Before connecting the phone to the computer, did you scan for virus?, it not, that means the mp3 player has been affected by virus that is what makes the mp3 player freezes.

The mp3 players memory has been lost due to virus in it and can be restored by flashing it.

Flashing the mp3 will restore the lost memory.

After flashing the mp3 player, the lost memory will be restored and it will come on normally.

Take care.

try pushing the reset button with a pen on the side

If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Plug it in to the computer with the USB cable, use a paperclip to push the reset button inside the top hole, and then press the power button.

Sounds like the processor inside got fried.

There is a reset button on the back, just below the label. Press that in with a paper clip and see if anything happens.

my ipod wont turn off or nothing i tried downloading music like i always do and my ipod shows that picture of the plug and it says under it "ok to disconnect" it wont turn off or nothing

Did you figure it out? I have the same message on mine and nothing I do fixes it... my laptop won't even recognize the usb device so I can't look into reformatting the player.... if you figure it out let me know.

Mine did the same. In time it seemed to work itself out and started working again

On the bottom left side there is a pin hole. Get a paper clip straighten the end and stick it in the hole. This is the reset button.

hi, i'm from chile and i don`t speak much english, but i'll try to help you, because i think i've the aswer by my experince. when i was listening some song, and press for the next song, my MP4256FM frozen and i can't turn it off or nothing like that. after many times that i put play again the same song and frozen again, i understand that the MP4256FM will not read any song that in his name have a X,?,?,?,?, or ? (example axel.mp3 or introduci?n.mp3). So you have to change the name of the song on your pc and the ploblem will solved. I hope that this help you. bye! =) Jonathan Zu?iga [email protected]