Kodak Easyshare 5300, fatal error 3812

You got it right - the Kodak EasyShare 5300 All-in-One uses 10 series Kodak cartridges, and
since your box says 10B+10C, it has (2) 10-series cartridges in it - one 10-series Black (10B), and
one 10-series Color cartridge (the 10C).

The 10 Series Ink cartridges are compatible with:
EasyShare 5000 series (your All-in-One belongs here)
ESP 3/5/7/9
ESP 3200/5200/7200/9200 Series
ESP Office 4100/6100

Reference:
http://store.kodak.com/store/ekconsus/en_US/list/Ink_Cartridges/10_Series/categoryID.53666600

the inner parts may not receive proper power supply thats why you are not able to scan .......

where did it tell you to browse what site?

try using the system restore option on Dell computer.........as you have vista,,,click on the start button and type system restore in start search box and follow the on screen instructions and select yesterday's date and proceed.......should help:)

I called Kodak tech support and they are sending another printhead within 3-5 business days. Hopefully this will solve the problem I'm having and last awhile.

try and copy something and check if that comes out blank or not..........if it comes out fine then just follow the troubleshooting guide on www.kodak.com/go/itg .

Yes, it is the printhead. They are defective. Kodak is aware ot this issue.

You need a new printhead from Kodak AiO support. After that is in and you do not have the error message anymore, download the latest firmware at www.kodak.com/go/5300downloads

Heres a few things to try. Open the access panel to where the ink is. In the top right hand corner on the printer there should be an L shaped plastic piece. Remove that piece and make sure that the cables are connected properly. You can also try to unplug the printer and plug it back in. If this stuff does not work, you will need a replacement printer.

That is a scanner hardware problem. Try exchanging it with another AiO 5300.