Casio Ex-V7 digital camera

how to fix it?

Update it to the newest Firmware. Search it on Casio website. The new firmware turns the stabilizer off. It's a well known problem with the V7. Have updated a lot of these - works every time.

make sure that you are using the right scene mode. for example if you are using night mode then maybe the stabilizer is not available for tha mode.
try changing modes to see if it becomes available

The software won't fix your problem. It's the dropping that's causing the camera malfunction.

check menu options is reasonable and first solutions. maybe is stabilizer turned off and you got the message. read the camera manual carefully, there is described how to turn on and turn off stabilizer. in manual, troubleshooting chapter has many solutions for camera and try to find one for stabilizer.
if all this can't help you go to service, something is wrong with camera software.

You should update a firmware to new version 1.03 / download from Casio site / . It will allow You to take pictures without camera stabiliser.
This problem with camera stabiliser needs lens alignement in authorized service.
Regards
Gryf

download the firmware from casio webpage, that fix the problem, u can be able to take pictures but the message still appear for 1s.

Hey Go here
http://world.casio.com/qv/download/en/ex_v7_firmup/
Download the latest firmware. Install it. Like the rest of the people. It seems like we all dropped it. And updating the firmware seems to help a bit.
Meaning you can now use tha Camera and take pictures, but when you turn it on, you will get the same error message for like a second. Then the Camera is back to normal.
If its under warranty take it back. And dont tell them it was dropped.
Cheers !

U should update fireware to 1.2

You don't. That is something that Casio will have to fix. Call 18007062534 and choose option 2. Tell them you have a stabilizer error and they will tell you how to go about sending it in.