I have a 800 also but it does not freeze because i make sure it is up to date on all firmware and software,if i was you chk out for updates on the magellan website after you register your unit then if ther is, which i know do the update and you will have no problems after that.let me know how it goes.
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try replacing the battery. ususally if the battery is dead it will freeze or not turn on. if this doesn't work magellan will replace it with a new one at a very reasonable price. I just replaced a magellan 800 with a magellan 3210 for $132.00. your may get a better deal. call magellan
if you have an a/c 110 volt to 5 volt converter for the magellan, try charging it in the house with that one rather than the car charger.
turn off your unit with the slide switch on the top. Hold down the repeat button or the one beside the slide switch and then put the slide switch back to the on position. Then select hdd tools then format. exit out and turn the switch off and back on and it should work
Your best bet is to contact Magellan directly. Their website is not the easiest place I've ever navigated. I did not see a specific listing for the Roadmate 2000, but when I queried them about upgrades for your unit, the response was Roadmate 2000/2200T. Manuals are available, but again nothing was noted about supporting the 2000. I've provided their phone # is below. Good luck.
i have a 800 also but it does not freeze because i make sure it is up to date on all firmware and software,if i was you chk out for updates on the magellan website after you register your unit then if ther is, which i know do the update and you will have no problems after that.let me know how it goes.
Reset unit, and then turn off, but hold power button for at least 10 seconds, then power back on, and when ever you turn off unit, hold power button for 10 seconds, had the same problem with mine, this solved it, it seems that just turning off the unit till screen shuts down puts it in a sleep mode. Hope this solves your problem.