Question about Xerox 6180MFP/D Printer
Xerox Phaser 6180MFP. I have replaced toners (magenta and yellow) with non genuine xerox toners, printer gives error message saying it will not support those toners. Any ideas? I don't want to use genuine xerox toners due to high price of them.
Supposedly the 6180MFP allows the user to select a non-genuine mode (select "Non-Xerox Toner" on the maintenance menu). This option is listed on page 9-18 of the User Guide, and I think it's the same as the Non-Genuine mode described on page 1-38 of the Service Manual. However, when I actually look for this option on my printer it doesn't appear to be present. Maybe Xerox removed it and didn't update the documentation? Anyone else know about this setting?
Posted on May 11, 2010
There are a couple of possibilities here.
Is the printer on a 'page pack' contract ?
Are the toners really chipped for the printer you have ?
There are 8 printers (including the multifunction variants as yours is) that take a SIMILAR cartridge.
They vary in capacity and chip. Some remanufacturers don't realise and have been sening out cartidges for these with the wrong chip fitted.
There has also been a bad batch of chips (a while ago now).
The solution is quuite simple, contact your supplier tell them what the problem is (error message etc) and they should be able to check the cartridge in their test printer (a GOOD remanufacturer will have a test printer for each of the cartridges they produce - how could they test their product otherwise !!).
Posted on Apr 05, 2010
Tips for a great answer:
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
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