Question about Xerox 6180MFP/D Printer

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Xerox Phaser 6180MFP i have replaced toners

Xerox Phaser 6180MFP. I have replaced toners (magenta and yellow) with non genuine xerox toners, printer gives error message saying it will not support those toners. Any ideas? I don't want to use genuine xerox toners due to high price of them.

Posted by marksurfsbig on

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Anonymous

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Supposedly the 6180MFP allows the user to select a non-genuine mode (select "Non-Xerox Toner" on the maintenance menu). This option is listed on page 9-18 of the User Guide, and I think it's the same as the Non-Genuine mode described on page 1-38 of the Service Manual. However, when I actually look for this option on my printer it doesn't appear to be present. Maybe Xerox removed it and didn't update the documentation? Anyone else know about this setting?

Posted on May 11, 2010

  • Anonymous Nov 27, 2011

    I seem to recall a subsequent conversation I had with a Xerox technical person about this and they said that even though the option to use non-Xerox toner is listed in the user guide, the feature was not implemented in the final version of the firmware. It seems the only solution is to make sure the chip on the cartridge is coded properly to imitate a genuine Xerox cartridge.

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There are a couple of possibilities here.

Is the printer on a 'page pack' contract ?


Are the toners really chipped for the printer you have ?
There are 8 printers (including the multifunction variants as yours is) that take a SIMILAR cartridge.

They vary in capacity and chip. Some remanufacturers don't realise and have been sening out cartidges for these with the wrong chip fitted.

There has also been a bad batch of chips (a while ago now).

The solution is quuite simple, contact your supplier tell them what the problem is (error message etc) and they should be able to check the cartridge in their test printer (a GOOD remanufacturer will have a test printer for each of the cartridges they produce - how could they test their product otherwise !!).

Posted on Apr 05, 2010

  • PrintDocta May 12, 2010

    The non-genuine toner option should indeed be there in the menus system.



    In the Dell variants of the printer (3310cn, 3115cn, 3130cn) you'll find this option under



    MENU

    ADMIN MENU

    MAINTENANCE

    NON-DELL TONER



    It's likely to be in the same sort of place in the Xerox menu structure.



    I've made and sold quite a lot of toner cartridges for these printers, and (apart from a couple with faulty chips), nevver had one back that didn't work in the printer.



    There is also a big question over the legality of forcing the use of OEM toners only. The printer makers obviusly don't have to make it easy for cartridge remanufacturers (and some make it much more difficult than others). Forcing the use of original toners only would be like buying a car and having to use the car manufacturer's own brand of petrol, etc.

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