Sansa Sandisk stuck on "Refresh Database" screen. It will not reset.

Sansa Mp3 player frozen? How to reset and...
See if this tip will help.

Hi,

Did you try reseting it?

sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device

1. Press the Power button and hold it for approximately 10 seconds.
2. Release the Power button once the device is powered down.
3. Turn the device back on.

STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

is there a reset butten somewhere on it well if it is then get a paper clip and un bend it a press rest and then turn on your sandisk sansae260 and see what it say and maybe that will sovle your problem Have a great happy fun day

Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

This is happening alot aparently, Sandisk is telling everyone to just reset it but that aparently isnt really working. only suggestion is to set the USB mode to MTP and try it.