NorStar M7310 Corded Phone Logo
Anonymous
Anonymous Posted on Oct 08, 2009
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We relocated a M7310 phone and it kept the extension of where it used to be. I need to change it to the extension it's at now and I've tried finding the Set Relocation option but I think our phones are too old to have that. I think they are from 1999. Can anyone help me with this?

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  • 6 more comments 
  • Anonymous Oct 09, 2009

    When I find the Hunt Group and I press the next key the only options I get are Companion and BusName.

    I don't have a Featr Settings.

  • Anonymous Oct 10, 2009

    Terminals & sets

  • Anonymous Oct 12, 2009

    I am doing feature **266344 and password 23646. It doesn't do anything when I type in feature **26634 and password 266344.

  • Anonymous Oct 13, 2009

    I figured it was a typo and I tried it that way but when I type in that password nothing happens, it's still on the screen telling me to type in the password.

  • Anonymous Oct 13, 2009

    Which password is it that I want to change? When I go into the passwords I get the options of COS passwords, Call logs paswds, Programming pswds, and Reg. pswd.

  • Anonymous Oct 13, 2009

    I'm about to give up haha! The only options I have under the programming passwords are: SysAdmin+, Sys admin and Basic.

  • Anonymous Oct 13, 2009

    I found it! But it already has Set relocation: Y.

  • Anonymous Oct 14, 2009

    Nevermind, I finally figured it out. Thank you SO much for your help!

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2 Answers

george peters

george peters

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  • NorStar Master 860 Answers
  • Posted on Oct 09, 2009
george peters
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First, move the telephone sets back to where they were.
Next, we'll have to change the system programmingWe relocated a M7310 phone and it kept the - 2.gif.
ProgWe relocated a M7310 phone and it kept the - 2.gifng2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key 7 times(bottom right arrow).
The display should say system programming.
Press the show key (top right arrow)
The display should say hunt groups
Press the next key 2 times(bottom right arrow) .
The display should say Featr Settings
Press the show key (toWe relocated a M7310 phone and it kept the - 2.gifht arrow) .
The display say Backgrnd music2.gif.
press the next key 20 times (bottom right arrow)..
The display should say set relocation.
Press the chng key. change from N to Y.
Press the release key when finished

Move sets from their old locations to their new locations

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  • 6 more comments 
  • george peters
    george peters Oct 09, 2009

    When you enter the login and password does it say Terminals & sets or does it say A. Configuration?

  • george peters
    george peters Oct 10, 2009

    are you sure your entering feature **26634 (config) with the password of 266344 (config) or are you entering in feature ** 266344 (config) with a password of 23646 (admin)?

  • george peters
    george peters Oct 12, 2009

    Sorry, that was a mis-type.feature **266344 (config) with the password of 266344 (config) will get you into insteller level programming. feature ** 266344 (config) with a password of 23646 (admin) gets you into administrative programming which doesn't have some of the programs like set relo.

  • george peters
    george peters Oct 13, 2009

    Thats kinda bad news, if config doesn't work then that means that the installer password was changed. depending on the version of the system, you could try 727587 (scplus) for the password. you should also be able to reset the installer password with coordinator plus

  • george peters
    george peters Oct 13, 2009

    Programming passwords>installer>chng>266344>ok

  • george peters
    george peters Oct 13, 2009

    Can you get to set relocation using scplus?

  • george peters
    george peters Oct 14, 2009

    Just so I'm clear on the problem, you want to move a persons phone to a new desk but you want his extension number to stay at the old desk?

  • george peters
    george peters Oct 14, 2009

    ok, glad I could help. Dont forget to leave a rating.

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  • Master 813 Answers
  • Posted on Oct 14, 2009
Anonymous
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Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the next key 7 times(bottom right arrow).
The display should say system programming.
Press the show key (top right arrow)
The display should say hunt groups
Press the next key 2 times(bottom right arrow) .
The display should say Featr Settings
Press the show key (top right arrow) .
The display say Backgrnd music.
press the next key 20 times (bottom right arrow)..
The display should say set relocation.
Press the chng key. change from N to Y.
Press the release key when finished

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Related Questions:

0helpful
2answers

We want to relocate phones but keep the original extension numbers. Following the 'set relocation' instructions we're unable to do this. After entering the 'system programming' the
FYI

23646 spell Admin and contains onsite Admin programming.
266344 spells Config and is where tech programming is, be careful int there.
Read full answer
Jul 20, 2012 • NorStar M7310 Corded Phone
0helpful
1answer

Hello. Can I make the Extension Numbers stay with the phone jack instead of the phone? For example I got a new phone and moved the old one to another office and it still wants to keep the old extension...
Of course it's possible, however, you need to turn off Auto Set Relocation. I'm not sure if it's an Administrator or only an Installer function.

There is a trick....and I've never tried it because I HATE ASR, if you unplug the old phone, move it to the original location, and wait at least 5 minutes, then unplug it from the original location and plug in the NEW phone before you plug in the phone you just unplugged, the new phone will become the old extension and your original phone will be unprogrammed. It also says you have to wait at least one minute before you can change the DN of a new phone, but that requires INSTALLER access.

Like I said......

Carl
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Read full answer
Jun 14, 2011 • NorStar Meridian M7310 Phone
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I have the norstar m7310 I would like to know how can I see what extensions are in use??
I've only seen 3 of these in the last 20 years, but here goes http://www.google.com/search?q=nortel+m7310+busy+lamp+field&rls=com.microsoft:en-us:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7GGLL_en

Carl
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Jun 03, 2011 • NorStar M7310 Corded Phone
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Our office has a combination of Norstar M7310 and Norstar M7208 phones. One of our M7310 phones died today and I wanted to trade it out with a M7310 that was in my office. I followed how to turn off the...
Dial "F * 0" (Feature, star, zero), which is Button Inquiry, and press an intercom button to see the extension number of the telephone. If Set Relocation is set to "Yes", then the extension number & mailbox will follow the phone when it is moved. Move only two phones at a time, and wait until they completely "boot-up" before moving additional phones.
Hope this helps.
Read full answer
Aug 04, 2010 • NorStar M7208 Corded Phone
11helpful
1answer

How do i get to system programming on my norstar m7310 to get to auto relocate
Enter Administration Mode
  • Using you telephone set push feature * * 266344
  • Display will read Password
  • Using you telephone set enter password: 2 6 6 3 4 4

  • Display will read Configuration
  • Press Show
  • Display will read Trk/Line Data
  • Press Show
  • Display will read Sys speed dial
  • Press Next several times until the display reads Set relocation: Y or N
  • Press Change until the phone displays Y for ON or N for OFF
Read full answer
Jul 02, 2009 • NorStar M7310 Corded Phone
1helpful
2answers

I'm looking to rotate phones around the office so that they can remain with their employee. Basically, I want to plug in the original phones to another line and reprogram for the original extension with...
In my workplace, when you move the Nortel M7100 phone, the programmed info (extension number, etc) moves along, just like if I was rewiring all phones. Have you tried just to unplug the phone and plug it on the new location? Here the extension number moves along with the equipment... (Nortel Norstar M7208 and M7100). Good Luck!
Read full answer
Jul 02, 2009 • NorStar M7310 Corded Phone
0helpful
1answer

How can i change my extension nuber (norstar M7310)
Sorry can you clairify this question...

-> You need a new extension number for your set?
-> You need a new extension on your set so you can see when they are on their phone?

If it is the first, there are many things that you need first, too much to explain at the moment. But you need to have the password and a template for your phone to make changes.

If it is the second, press:
- Feature * 0 and any button to find out what is on the button, look for an empty button or one that you want to overwrite,
- then RLS,
- press FEATURE * 2
- press the button where you want to add this new extension
- dial the extension of the new person

Voila you are done!

Good luck!
Read full answer
Jun 03, 2009 • NorStar Meridian M7310 Phone
0helpful
1answer

Change/record the Directory Options on M7310
you will need to logg into the system under administrator. Then go under greetings to begin your options and choices to change each extension.
Read full answer
May 28, 2009 • NorStar M7310 Corded Phone
0helpful
1answer

Switching extensions
What do you mean their phones do not work when transfering to them... their phones still are working, but they might be different extensions now.

If you goto a set, and do a FEATURE * 0, and then press their intercom button, and see what extension comes up.

Lets check the system programming for autoset relocate:
-> get into the system
-> find SYSTEM PROGRAMMING and enter
-> find FEATURE SETTINGS and enter
-> look for SET RELOCATION: this is probably set to NO...
(when autoset relocation is set to yes, the telephone sets become smart phones, meaning when you move the sets- the extension(s) and buttons follow the set; if it set to no, the programming remains in the room/jack/port.)

There are a couple of options; but the easiest is to get the people to put back their phones to where they were, go into system programming after everyone put their phones back, turn Set Relocation to YES... and then get them to move the sets to their new offices... the phones will take sometime to come up(flashing alot longer than usual), that is because the system is reprogramming the sets to their new port assignment.
Read full answer
Mar 24, 2009 • NorStar M7310 Corded Phone
0helpful
2answers

M7310 manual
There should be a pull out card located in the base of the phone with instructions .
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Jul 01, 2008 • NorStar M7310 Corded Phone
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