Picture navigator problems

It could be a mini USB connector, but on Wikipedia, you can find all USB connectors with name and picture.

It will be a small cover over the connection port, you remove it with a fingernail

Just use a card reader to upload pics to your PC.

Yes, this is common, if the power cord at the connector is flexed continually then the metal fibres in the cord will break due to metal fatigue.
You can cut off the connector away from the break and fit a new connector on the cord, make sure the the wires are soldered correctly to provide the correct polarity at the connector.
The problem could be at the laptop where the connector plugs into the laptop's power socket. It could have a dry solder joint or the socket is faulty. This requires dismantling to repair.
The HP warranty would cover the normal warranty period and would not extended for worn parts.

i have the same problem

You had not specified the OS you have.
If it is 98 Or later install the latest service packs available.
then re-install the cam drivers by which you get the cd.

Let me know if your problem is solved and rate me as FIXYA!

me too, if you find one or a place to get one, email me please [email protected]

I am sorry I don't have a solution for you, but noticed that there is an upgrade for the software that is available from rca. I have no idea if it will work with vista. I tried to download it myself for my xp machine, but since I lost the original cd the upgrade will not work. if you cannot use your cd can you send it to me, I lost mine and I cannot get the pictures off my unit from 2 years ago. where do you live? email me at [email protected] if you can send it to me. I live in Arizona USA thanks

According to the specs I found, it just uses a simple USB device cable. The end that attaches to the camera should be (like it is on 90% of all cameras) called a USB B aka a "5 Pin" connection. Most office supply/technology/camera stores should carry it. Here is a link to one on Amazon http://www.amazon.com/Belkin-F3U138-06-5-Pin-Mini-B-6-Feet/dp/B000067RM3/ref=pd_bbs_1/104-6678187-8752762?ie=UTF8&s=electronics&qid=1188428107&sr=8-1 Take a look at the connector. If the port on the camera is a bit smaller or a little more square, then you may need the less common "4 pin". http://www.amazon.com/Cables-6-Foot-4-Pin-Digital-Cameras/dp/B00006B6PJ/ref=pd_bxgy_e_img_b/104-6678187-8752762?ie=UTF8&qid=1188428107&sr=8-1 These 2 connectors make up about 95% of connectors for common digital cameras.

For Models: CC6384, CC6393, CC6394. The Picture Navigator software requires an upgrade to operate on a computer that is running Windows 2000.