Probably means that the security is turned on, if the wireless doesn't work even after you have entered the right password then press and hold the reset button on the back of the router to restore it to defaults - factory defaults just like it was first powered on.
I forgot to say that you have to hold down the button for alteast 30 seconds.
send me the brand and model so I can look into the issue and see if that was the right way to reset your modem.
you have two reset holes on the back, you need to press the bottom one. if that doesn't work, try to get to the Zoom Configuration and click on the reboot/restore router.
RESET ROUTER
Resets the modem to its factory settings. To reset, insert a paper clip and press the button three times.
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Hi larry_per983,
When you first set up your X6 wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the Internet using your wireless connection.
To set up wireless security, you will create and enter a unique passphrase or an alphanumeric key. Once entered, only devices with the proper key or passphrase will be allowed to establish a connection to the network, which you may have already done.
There are two basic ways to configure and implement a passphrase or key. They are WPA (WiFi Protected Access) or WPA2 and WEP (Wired Equivalent Privacy) 64 and 128 bit. WPA2 is best, but you can use it only if all your wireless devices support the 802.11g profile, followed by WPA and WEP, in that order.
Setting Up Security Using WEP
Before proceeding, if you have not read our FAQ "Wireless Security - An Overview", please Click Here
If all of your network devices DO NOT support WPA2 or WPA, you can use WEP to configure network security.
WEP can be configured in two ways, 64-bit and 128-bit. 128-bit WEP provides a bit more security than 64-bit, but 128-bit WEP also tends to diminish network performance. We recommend that most people configure their WEP for 64-bit security.
If ALL of the wireless devices (clients) on the network are Zoom devices, go to step A. If some or all or the devices are not Zoom devices, go to step B.
A. If ALL of the wireless devices (clients) on the network are Zoom devices, you need to enter the Passphrase that you just created for each device. Every wireless network client needs to be set individually. Open the software that came with the device, which should be running on the computer where the device is installed. Find the configuration menu for security, choose WEP, and enter the Passphrase, exactly as you entered it on the X6 Wireless Setup page. Your security setup configuration is now complete!
B. If any or all of the other wireless devices on the network (clients) are not Zoom devices, you will enter one of the keys shown below the Passphrase on each client. You must enter the same key for each device. The key that you must use is the key corresponding to the Default Key number shown. If the number in the default key box is 1, use Key 1, and so on. You can choose the default key you prefer using the pull-down Default Key menu box.
Now that you have a key, enter it for each client. Every wireless network client needs to be set individually. Open the software that came with the device, which should be running on the computer where the device is installed. Find the configuration menu for security, choose WEP (64-bit or 128-bit depending on what you selected), and enter the Default Key, exactly as it appears on the X6 Wireless Setup page.
Your security setup configuration is now complete!
If you follow these instructions correctly, your internet light will beam correctly.
Good Luck,
And don't forget to leave a rating.
Thanks
Mark
Ok,
Question, without turning on the security all lights are green?
Mark
Hi larry_per983,
I think I know what might be wrong. Did you configure your internet Explorer settings to connect to the router? You will need to manually set up your settings to get access through the router with the security turned on. If you've tried this, please list your setting on a follow-up post.
Thanks
Mark
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I tried both pressing the reset button AND turning off the router for 60 seconds. Even after pressing the reset button and the wireless configuration returns to factory settings, the red light still stays on for the internet light - no connectivity.
I held the reset button down for 60 seconds and got the same result. I don't get to the point of entering a password to access the wireless network. The internet light STAYS red. I have reconfigured the router with an ethernet cable several times and the result is always the same.
Zoom ADSL X6v Model 5697
I connected the router to the my computer and performed configuration with the provided software. Everything was working fine. The wireless was working, but unsecured. I used it all evening. Then I decided I need to secure the wireless. I connected to the router via ethernet cable and configured for wireless security. I followed the directions explicityly. Since I did, I get a red light on the internet connection and can't get out. Tried resetting, tried disconnecting from power - nothing works.
On the router configuration I can't find any reboot button, although the instructions on the wireless security page of the router make reference to such a button...
Went back into router wireless security configuration; renamed SSIS; enabled WEP 64; entered a passphrase; saved settings which filled in the keys; wrote to flash; then went into router configuration and rebooted router from there. Still get a red internet light.
All of the things you told me to do were in the Zoom instruction manual.
Rename the SSID
Check the box and enter a passphrase
Leave the Key set to default 1
Click the Save button (now the keys appear)
Click the "Write to Flash" button
Click the "Reboot" button (I am assuming they mean the reboot button on the "Router Configuration" page
I did all these things. I can see the network SSID on my list of available networks, but when I try to connect, it doesn't let me connect at all (I never even get to the point where I enter the WEP key). The internet light just shines out red ALL the time. Right now I am sending this message by "borrowing" bandwith from my neighbor's UNSECURED wireless signal.
What you advised is what is in the Zoom manual:
Enter IP address for router and enter username and password
Go to "Wireless Setup" page
Type new name for SSID
Select WEP 64 from encryption drop down menu
Check the box and select a passphrase
Click "Save Changes" button (security keys are automatically generated)
Retain 1 as the default key
Click "Write Settings to Flash" button
The last step is NOT in the manual but appears on the Wireless set up page:
Press the "Reboot" button (I am assuming they mean the reboot button on the "Router Configuration" page, although you are not directed there - in any event, I tried clicking that button, I tried resetting the router and I tried turning the router OFF for 60 seconds: NOTHING WORKS)
My internet light still beams a maddening shade of RED!!
Can't tell if you ever got this so I am trying a THIRD time. What you told me to do is what was in the Zoom set up manual:
I opened a web browser and went to router page(192.68.0.1) and entered user name & password
I selected the wireless set up page
I changed the SSID
Left default channel setting
Selected WEP 64 from encryption drop down menu
Checked the box and entered a passphrase
Clicked "Save Changes" (keys appeared)
Clicked "Write Settings to Flash"
Retained 1 as the default key
While not in the set up manual, the set up page said after writing to flash, click on "Reboot" button. The only reboot button I could find was on the "Router Configuration" page. Regardless, I clicked it, I tried resetting the router, I tried removing the power for 60 seconds.
NOTHING WORKED. My internet light still glows a maddening shade of RED!!
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