Installed new ink, cleaned & ran nozzle check, working good but computor still says low ink

This issue occurs when the ink is new, but the nozzles are blocked.
step:1 To check if the issue is detected correctly, apply a folded tissue paper into the ink nozzle and press firmly. If the issue comes out with ink, it means that the cartridge has a good amount of ink and the nozzle is not blocked.

step:2 If not, the ink level is too low or the nozzle is blocked. If the defect is identified, take swabs with alcohol to clean it manually. Clean it gently without using alcohol. If the issue persists, replace the ink cartridge and try to print.

step:3 You can purchase a new ink cartridge by registering your printer model in the HP Store.

If there is any printer related queries just give a call @ 1-866-293-9220.

Run a cleaning cycle on the print head through your printer utility. Then run a check nozzle test to verify if the nozzles are cleaned. Use only denatured alcohol and a Q-Tip to manually clean the cartridge holder & orifice.

1. New original ink tank will dried for several times of head cleaning procedure.

. ....ran a nozzle check and cleaned print heads because it wasn't printing any ink on the paper.... ???
Nothing at all? If yes, problem is in the printer main board. Lost electricity to the head.

If you are sure there is still ink in the cartridge try the procedure below:-

Ink may be new, but their nozzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nozzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nozzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nozzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nozzles, the procedure may be repeated over to get results.

Good luck & God bless!

Ink may be new, but their nozzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nozzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nozzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nozzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nozzles, the procedure may be repeated over to get results.

Good luck & God bless!

I had the same problem and, after that period of time, the cartridges are probably dried up or just non functioning. I tried everything but ended up just having to replace the ink.

Try this:- Ink may be new, but their nozzles may beblocked; depending on manner of storage. To be sure apply a folded tissue paperto the ink nuzzle and press firmly. If the tissue comes off well blotted withink it means you still have a good amount of ink in it and the nozzle is notblocked. If not blotted or scantily blotted, it means ink is really low or nozzleis blocked. To be very sure of this, place nuzzle in a plate/saucer with a bitwater so that the nozzle is soaked. Leave for about 10 minutes. Then apply thetissue again. If still not well blotted it means ink is really low or empty. Ifnew you should return it for a replacement. In the case of blocked nozzles, theprocedure may be repeated over to get results. Good luck & God bless!

Ink may be new, but their nozzles may beblocked; depending on manner of storage. To be sure apply a folded tissue paperto the ink nuzzle and press firmly. If the tissue comes off well blotted withink it means you still have a good amount of ink in it and the nozzle is notblocked. If not blotted or scantily blotted, it means ink is really low or nozzleis blocked. To be very sure of this, place nuzzle in a plate/saucer with a bitwater so that the nozzle is soaked. Leave for about 10 minutes. Then apply thetissue again. If still not well blotted it means ink is really low or empty. Ifnew you should return it for a replacement. In the case of blocked nozzles, theprocedure may be repeated over to get results. Good luck & God bless

For some cases the automatic head cleaning dosen't resolve blocked nozzle issues. For such you simply need to go manual; so please try the procedure below. If you are not at all a technical person get a brother, sister, husband, wife etc who is to help.


Ink may be new, but their nozzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nozzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nozzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nozzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nozzles, the procedure may be repeated over to get results.

where the cartridge sits in the machine, you will see a sensor that reads the cartridge ink level, either the sensor is dirty or needs to replaced, and did you try an new Brother cartridge?