Had laptop repaired,did system restore but gone back to when he was fixing it,now it freezes mouse not moving and says no ati drivers,i cant get into start as curser wont move,please help
Hi there,
Try to get a normal mouse in a shop, cheap and with no install of drivers or use your friends, then try to run chkdsk from the computer with the new mouse, normally you find it here :
start- my computer- c:- right click and then choose properties (the last one on the menu), then select the second tab and then select the first choose (check drives for errors) check all the possibilities and press ok to restart the computer, and see id it is gone now after it has run.
IF NOT then you need to reinstall your mouse driver, you can try in the first place to reinstall it above the old installed files with the provided cd rom. If it not works you need to remove the installation for the mouse, you can find it in "add and remove" programs in "control panel" and the reboot the computer and then reinstall the driver
If it is a plug and play mouse (that means you do not have any drivers installation, widows did install it by itself), then you need to plug the mouse in go to, start- control panel- administration-computeradministration- then choose the computer icon ( I do not know the name in English, because I use the danish version), but there you can see all the hardware on the computer, there you choose the mouse and find your mouse and then right click on the mouse and choose remove. after that you have to reboot the computer and then connect it again and then it should work
IF the above is not working I suggest to reinstall the operating system Windows, but before that then make sure to save all your documents and pictures etc, because it delete all the content
Hope that helps
Have a nice time over there
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