At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I have a one gig Zen that my son got for Christmas last year, it recently has started to act up. when turned on the screen is very dark. almost non readable. Any solution?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
tell me dear which christmas it is.
christmas is there in every year.
and now, if your system is new i.e not got its warranty over then please take it to the dealer.
or if its a real old thing then these type of silly issues are most common my dear.
the simple solution about to be tried is
re installing your operating system. ( genuine windows xp or vista recommended.)
if still the problem persists...
get me back @
[email protected]
I have seen that problem with other Creative players including my old Zen Xtra 30GB. If it is less than 3 months old I would suggest sending it in for replacement. Creative's warranty period is only 90 days. If it is out of warranty, it may cost more to get it repaired or replaced than it is worth. Creative products are great but in recent years their support and warranty policies have gotten horrible and repair costs are usually not worth it. When mine did that I put it away for a week or so and when I turned it on again, the display worked normally. It started acting up one other time, and I came to the conclusion that it was a heat issue causing my problem. Unfortunately it developed power issues and as I said, they wanted more to fix it after a year than it was worth and I opted for an iPod. Cheers and best wishes.
Check backlight settings in player settings. If everything looks good, it is a hardware issue that cannot be resolved without replacing the entire player.
my zen was dark and i cant see whats in it.. i can only hear songs but the screen was dark.. when i turn it on again same situation dark screen.. pls do help..thanks and more power..
You need to RMA (return to manufacturer) that ASAP.
The warranty is very short and you should still be under the warranty period. goto www.creative.com/support and request that RMA as soon as possible.
I had to do that with one of my other creative players. They will give you the shipping info and you ship it to them with original recipt and they will fix it for free (if it is under warranty)
×