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Posted on Dec 24, 2007
Answered by a Fixya Expert

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Cd-tray keeps ejecting

With or without a disc in the cd-tray, it constantly ejects. Tried cold boots and reseated cables. Not sure if there is a known fix for this...

  • 9 more comments 
  • madxboxowner Dec 25, 2007

    mine has just started doing this 2day and i get a horrible grinding noise aswell does any1 know a good diy way to fix this

  • cwilly Feb 10, 2008

    I'm having the same problem. My 360 started making a loud grinding noise so I ejected the disc. Then, I could not close the tray. It keeps ejecting every time I try to close it.

    Somebody help?????

  • sid medrano Feb 10, 2008

    wont play any games i have tried letting it cool down and disc it for about a few hours no luck any suggestions

  • jmcqup Mar 05, 2008

    Same here. Still streams multimedia (my main use) and occassionally the tray sticks closed, but eventually it pops open again.

  • madroxe Mar 05, 2008

    Luckily, my xbox was on it's last week of the warranty. I sent it in to the repair center, and they couldn't fix it. They sent me back a brand new 360 and a 1 month free gold xbox live card.



    Not good news for people who don't have a warranty left on their console. I'll keep my eyes and ears open for you guys in the meantime.

  • Anonymous Mar 21, 2008

    while playing game the disk tray just popped open and now it will constantly keep opening.. any help?

  • Anonymous Jun 12, 2008

    I have the same problems as cwilly and boxowner

  • Anonymous Jul 10, 2008

    as well we have the same problem our xbox was one of the first runs we had the red ring of death had to buy a whole new hard drive lost all of our game scores ect....and now a week later this...and of course its not under warenty.

  • EvilBenson Dec 21, 2008

    i have the same problem but only with disks. the draw closes. the disk spins then it gets spat out. whats the cause and how do i fix it

  • michaelukpe Jan 10, 2009

    the cd tray keeps ejecting with or without cd in the tray either while booting or after

  • jmcqup May 11, 2010

    How do you re-align the DVD tray (ref Hijackthis)

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  • Posted on Mar 01, 2008
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I had this problem too, and after being denied my cardboard coffin from microsoft, i ripped the console apart to get at the source of the issue. Deep inside the disc drive, there is a small magnet. This magnet had come undone, and THIS was the problem. With a drop of superglue, it was put back into place. We faced a few issues with the fix, but overall, after a few hours of tinkering, we got the 360 working once more. Albeit, it runs louder now, it still plays games, and i'd rather have it noisy and working than quiet and dead. Be carefull when taking apart your 360, watch a tutorial. Hope this helps!

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  • Posted on Dec 24, 2007
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Your DVD Drive tray needs new alignment.

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Related Questions:

1helpful
2answers

I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann


CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive
tip

Cdrom drive can not eject / Cdrom is stuck

How To Eject CD from CD-ROM drive if it is Stuck :

If you have a CD into CD-ROM drive and it is stuck and you are trying to eject tray of CDROM by pressing the eject button or windows eject command but CD won't eject as there is no command to eject a stuck compact disc from the CDROM drive then this article is for you.

Step 1: Switch off the computer.

5573fa0.jpgStep 2. On the front of the CD-ROM drive you may find a small hole called Emergency Eject hole below the tray of CD-ROM drive . Take a long pin around 3 inch, (also known as CD ejector) it must be hard enough, insert this pin inside the hole and push a little. The CD tray will slightly move to out.

Step 3: Now you may manually pull the tray and you are done. You have successfully ejected the stucked CD.

Step 4: Switch on the computer and you may work as usual.

Thanks
Proton
on May 12, 2010 • Computers & Internet
0helpful
1answer

Ejecting a Stuck CD in Mac OSX

  • First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
  • If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
  • Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
  • If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
  • Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
  • Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
  • Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
  • Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
  • Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
  • If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
2helpful
1answer

Intel iMac: disk does not eject, does not mount, makes no noise

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Here are some steps I recommend you try to resolve the issue with the disc not ejecting properly. Now you mentioned that you used the drutil tray open command- if that is correct, then for your Mac Mini, that will not work, because that command is for drives with trays only.



In your case, you have slot drive in your Mac Mini so try the command line that I have provided below. It is just a slight modification from what you stated you tried.

-EJECTING DISC USING TERMINAL-

From your Desktop:

•Click anywhere on a blank space on your desktop. Now you should see Finder listed near the Apple menu icon.

• From the Finder menu, click on Go, then Utilities from the
drop-down menu. This will take you to your Utilities folder.

• Locate and open the Terminal application.

• At prompt, type: drutil eject and press the Return key on your keyboard

(NOTE: If you have a CD/DVD drive with a tray, type: drutil tray open press the Return key on your keyboard).


If that procedure with Terminal does not work, there are two applications that you can try:
Disk Utility- You open the application, select the affected disc or the optical drive in the left sidebar window. Then select eject from the top of the Disk Utility menu. See if that work.

iTunes- Simply open the application, and select the eject icon at the bottom of the window.

Last but not least, I did notice you did not mention that you try this procedure:

Reboot your Mac Mini.
As the Mac Mini boots up, hold down all mouse buttons and keep holding them down until (hopefully) the cd ejects.
I am not sure if you have done all of these processes for ejecting your disc, but again these steps were not mentioned in your initial inquiry.

Let me know if these additional steps have helped or if they are in fact redundant.

Regards,

-Mactechtrainer
0helpful
1answer

I need to remove a disk from a Sony NEC Optiarc AD-7640S

CD Stuck in Device
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu. If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X. Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared. If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar. Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button. Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism. Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray. Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. ) If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
0helpful
1answer

I can't eject a dvd from my mac pro desktop

Try these tips.....usually holding down the touchpad buttton while tapping the eject button during bootup works.

picexporterror Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
picexporterror If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
picexporterror Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
picexporterror Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
picexporterror Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
picexporterror Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
picexporterror Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
picexporterror If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
1helpful
1answer

Hi- I've just inserted a CD into my MacBook Pro

CD Stuck in Device
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu. If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X. Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared. If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar. Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button. Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism. Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray. Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. ) If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
0helpful
1answer

My cd is stuck in macbook and is not being read by my computer it only makes a funny sound when i reload it

A CD or DVD disc can become stuck in your Macintosh. It may not be appearing on your desktop or could be causing the computer to lock up if the computer cannot recognize it properly.
[edit] Solutions
  • First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
  • If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
  • Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
  • If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
  • Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
  • Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
  • Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
  • Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
  • Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
  • If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
3helpful
2answers

My cd rom tray does not open

hit it on top of it or the casing and it will open. but this is not the good way but i have the same problem i use this
0helpful
2answers

Xbox 360

you need to send it off to get repaired
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