Question about SanDisk Sansa e250 MP3 Player

Sansa e250 wont turn on

My Sansa e250 said refresh database so we called Sandisk and they had me run the recovery tool. It did not work so I called them back and they led me through a reformat to clear everything off. It worked for the FM radio but when I tried to load songs on it, the screen filled with lines and then went black and now the computer will not recognize it anymore. Does it sound like the MP3 player is fried. The blue ring goes on when you plug it in to the computer but that is it. Help!!!!!

1 more comment
acharya Dec 24, 2007

sir ,
i had just connected my sandiske280R to my computer to
recharge its battery and it suddenty switched of and now it is not
starting i can see d video tag ib it it it doesnt starting...pls tell
me wht cud i do
AnneJay Dec 27, 2007

"Refresh Database" appears after I turn it on and it almost loads all the way but the screen turns blue or green. The only thing I can do after that is turn it off.
need2fx Dec 28, 2007

My SanDisk Sansa e250 MP3 Player won't turn on past the logo even when it's plugged into the USB port. What's wrong???? This is very frustrating. I'm paying for a service I can't access.

1 Answer

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46 Answers

Try holding the power button for20 seconds or the power and play button at the same time for20 seconds.

Posted on Dec 27, 2007

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1 Answer

"Refresh Database" never ends!

If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.

-Tha Mp3 Doctor

Mar 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database

Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

Jun 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database?

Try this

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Jun 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250 "refresh database" error

Sounds like your music may have become corrupt.

You can follow these steps to erase and start anew.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 09, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Help!

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 06, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

HELP WITH THE REFRESH DATABASE!

Try This;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa e250 MP3 is buggin

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

REFRESH DATABASE????

drop it on the floor from about 3 feet high. thats wat i do

Oct 05, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database message

Run the recovery tool from the SanDisk website. Make sure you select format when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Sep 10, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database looping

This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

Aug 11, 2006 | SanDisk Sansa e250 MP3 Player