Question about Acer Extensa 5630-6806 Notebook

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Need help with my computer.

i'm a member at, .. have been for quite some time now. I was on there last Friday and everything was working perfectly, since then every time I click on Tagged from my favorites or type it into an address bar it just brings me to a blank white page and won't go any further. Haven't been able to get to the site since. I can get on to the Internet and any where else on the Internet that I was, .. just not there. My profile is still there and i'm still getting people sending me things so I know my profile is still active. I've since downloaded Firefox hoping that a new browser might help but it didn't. I don't know alot about computers and would so appreciate it if someone could help me. Thank- you so much for your time. Cheryl Anderson.

Posted by cheryl_800 on

  • 5 more comments 
  • cheryl_800 Oct 07, 2009

    Hi Geekman..
    Thank-you so much for responding back to me! xo
    Hun i'm not sure what a software firewall program is. lol ..Sorry, still quite the novice.
    I'm not quite sure what you mean is the website blocked. My girlfriends are not having any troubles accessing the site.I clicked on .. my site, in my firefox browser and yet once again it keeps bringing me to a white blank page. There isn't a circle with an s inside of it on the rt hand bottom corner of the page. I just down loaded Fire fox yesterday and was having this problem before that with Internet Explorer.

  • cheryl_800 Oct 07, 2009

    Hi Pumpkinman,
    thank-ypu so much for responding to my problem. xo
    Yes, I do have an Internet connection and can get to any site on the Internet, with no problem, .. Just not .. that's the only site i'm having a problem with. Was able to get on there on Friday, just not since for some reason.
    I am so a novice still on the computer so please forgive my ignorance but you said that I have a firewall stopping me, what does that mean and any idea on how I correct the problem?

  • cheryl_800 Oct 07, 2009

    Hi again.
    I do use Windows firewall and it is on and went to.. allow a program thru windows firewall but couldnt find any where to write in tagged

  • cheryl_800 Oct 07, 2009

    Shut Windows firewall down? No, I don't.. lol

  • cheryl_800 Oct 07, 2009

    Hi hun, .. no turning my firewall off and adding tagged didn't seem to do anything. I have alot of good friends on there and can't see any of them reporting me for anything. Where abouts are you?

  • cheryl_800 Oct 08, 2009

    Hi Steve,
    well hun, you have been an absolute angel, thank you so much for your help!! May I ask what email you used for Tagged, I can't seem to get thru to them from anywhere.
    Hun, if you are on Facebook, please add me as your friend. To me, you have been one. ..Again, thank-you.
    On FB my name is...
    cheryl magliocco Anderson. Come and say hello

  • Chris Hingee
    Chris Hingee May 11, 2010

    Have you got a software firewall program? Is this WEB site blocked? These could be causing you this problem. With Firefox it could also block the WEB site, follow these instructions and let me know if it works : - When you open a WEB site/page in Firefox, on the bottom RH corner you should see a circle with the letter S in the circle. Left click on this letter S and then allow Temporary access to the WEB site you wish to view. The WEB page should now open up. If you trust the WEB site you can allow Permanent access.



1 Answer

Steve Sweetleaf

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U have a firewall stopping you.. do u have internet connection.have u ran virus scans,

Posted on Oct 07, 2009

  • 3 more comments 
  • Steve Sweetleaf
    Steve Sweetleaf Oct 07, 2009

    lol. look to see what you have for a firewall open the firewall look around untill you see allow programs and typed tagged in there.if you dont have protection on your pc that is not good trojans can take over.. you can try to go into safe mode and choose last know good working configuration.if that doesnt work do a system restore point to when the pc was do those 2 options first.

  • Steve Sweetleaf
    Steve Sweetleaf Oct 07, 2009

    i would shut the firewall down,and then try to connect to tagged.if it connects to tagged its your firewall..another thing is someone could have marked you as spam and tagged wont allow to to connect, know how to shut windows firewall down .lmk

  • Steve Sweetleaf
    Steve Sweetleaf Oct 07, 2009

    im assuming your running vista? to shut firewall down go to control panel.go to security click on allow a program threw windows firewall. click on exsepitons, is where you can add tagged to the list. go to general at top and click on it there you can turn the firewall off. see if tagged allows you on.if not lmk

  • Steve Sweetleaf
    Steve Sweetleaf Oct 08, 2009

    hi cheryl im in upstate ny around syracuse ny.closet city to me.i have contacted tagged and acted like i was having the same problem as you.well to find out its not you or your pc.they are aware of this problem and are working on it they say there server isnt working properly? so i think all your problems remain with tagged itself..write them an email tell them whats happening and theyll reply to you about it.ok hope this will get straightned around for you.lmk how it goes ok.steve

  • Steve Sweetleaf
    Steve Sweetleaf Oct 08, 2009

    your so very welcome love to help if i can.i think i added you to facebook i typed in your name and it was the only one there.i didnt sign in to tagged i just found there contact addy.heres where to write them and get a quick responce email them here [email protected], hope you get them to fix it for you im sure they will.and i hope i added the rite person on take care steve



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