Re: Door panel to dispense ice and water doesn't work....
I have the same problem. I have to turn off the power button on refrigerator and turn it back on again. Then the ice dispenser and water dispenser will work again. It happened very often.
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http://www.repairclinic.com/0100_1.asp There's an ice- or water-dispensing problem
The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.
The tubing inside the door is most likely frozen. Mine did that a year ago. I had to remove gasket and loosen screws around edge and allow to defrost inside door. There was a lot of ice around dispenser and tubing.
There should be a plastice hinge cover on the left top hinge on freezer door. Take it off and press the plug together firmly. Try that and let me know, Sea Breeze
Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.
We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze
sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker
sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!
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