We have an Avaya Partner acs phone system with six lines. We currently have a main greeting for all lines. We would like to establish a separate greeting for lines 5&6 or have incoming calls to lines 5&6 routed to an assigned voicemail box. Any tips on programming would be appreciated. -Thanks!
Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#206"
the display should say Group Call Distrib Group:
Press 7 It will then ask for a line number
enter in 05
the display will say 1 assigned
press 3 VMS Line Cover
Do the same procedure (from #206 on) for line 6
Then enter #208
The display will say Line Coverage Ext Line:
Enter 05 The display will then say Data --
Enter in the extension you want the voice mail to pick up the lines on
Lastly if its not done allready, enter #301
The display will say Automatic VMS Cover Extension:
Enter in the extension number of the phone thats getting the voice mails
The display should say 1 Assigned
press feature "00" to logout
the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming.
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