The PUK code is asked if you enter a wrong pin 3 times.
You
need to call your phone service company, they can retrieve the puk code
from a database
for free.
In your case you need to contact your
SIM card phone provider technical support to unlock the SIM.
The PIN
and PUK are related to the SIM card, not to the phone.
If you replace
the SIM card with a different one, then the phone should not ask for
the PUK anymore.
Your rating is
highly appreciated on this matter.
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