Creative zen mosaic fails to be detected on my computer
I just bought a new creative zen mosaic, and the first thing I did was plug it in to charge up the battery. My laptop, which is in Windows Vista, failed to detect it and then I realised on the manual it says to install Creative Centrale first. I tried the installation cd which didn't respond, tried the downloading link but my laptop continues to fail to detect the zen mosaic. Is the problem with the player? Also, does it mean that I'll have to install Creative Centrale everytime I happen to be using a different computer to add music to it?
I also have a quick question on installation cds for mp3 players. With my previous players I never even touched the installation cd to install anything and had no problems. What are the installation cds that come with mp3 players supposed to be used for?
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: creative zen mosaic fails to be detected on my...
First I think the your player does not work with Vista, probably that's why its not seeing it. The installation CD is supposed to carry the required software for converting preferred songs to the player's desired formats and it also should contain the desired drivers for windows.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may be looking at the library on your computer. In Centrale with the player connected, double click on the Mosaic player icon at the bottom of the list on the left of the screen. This brings up a contents list identical to that above(which is for the PC not the player)
This happened to me too! I found a very helpful thread online http://www.anythingbutipod.com/forum/showthread.php?t=38949
If the advice I'm about to give doesn't work, visit that link. I am running Windows Vista. I went to Control Panel>System and Maintainence>Device Manager>View hardware and devices>Portable Devices. When I did this I saw Creative Zen Mosaic listen with an !. I right clicked, uninstalled, and unplugged my Mosaic. I then plugged it back in and my computer automatically started in re-install. You may have to do it manually by clicking on a baloon that pops up when new device is inserted or something of that nature but this is what worked for me.
I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...
SOLUTION ------------------ -If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update) -Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again. -Reconnect your Mosaic -Right click "My Computer" -Chose "Properties" -Click the "Hardware" tab -Click "Device Manager" -A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it -Chose "Update Drivers" -Follow prompts agreeing to search and auto install -Once install is done, in a moment the screen on your Mosaic will say "Docked" -Congratulations! If you have downloaded the updated firmware this is the time to install: -Ensure your Mosaic is in "Docked" mode -Execute the firmware update -Click "Upgrade" -Wait (it takes a moment or two) -Updater will say it is complete -Mosaic will reboot -Click "Close" -Congratulations!
I Dropped My Zen Vision M And Cracked The Screen And Bought A New One But Replaced The New ZVM's Hard Drive With My Old One And All I Had to Do Was Restart It For It To Recognize The New Hard Drive And If It Doesnt Recognize It All You Gotta Do Is Put A New One In And Download More Songs xD And If You Need A Disassembly Tutorial Heres A Good Site
You should get support no matter where you bought your player. The Serial Number on the back of the player allows Creative to trace the player. I bought a Zen Vision M from Amazon in the US and had it shipped to an address in the US. A friend collected it for me and brought it home to me in Ireland. The Hard Disc failed after about 45 days and I emailed Creative Labs Europe and they set up an RMA, I shipped the player to them and they sent me a brand new player. Try this link to email your problem and set up an RMA: http://uk.europe.creative.com//support/contact/emailform.asp