Kodak EASYSHARE Z1285 Digital Camera Logo

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Posted on Oct 06, 2009

The lens does not extend so the camera turns off. You can hear gears grinding and trying to extend, but nothing happens so the camera shuts off.

5 Related Answers

Anonymous

  • 2985 Answers
  • Posted on Jul 29, 2007

SOURCE: Lens stuck camera turing on and off

Lens mechanism is shot. A repairs is not likely to be an economic proposition Contact Kodak customer support for a try

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Anonymous

  • 2 Answers
  • Posted on Jul 06, 2008

SOURCE: Kodak z730 lens

Ok found out my particular fix...
Had to recharge battery 2 times in a row, no idea why this worked.
Camera now operating as usual.

Anonymous

  • 2761 Answers
  • Posted on Aug 03, 2009

SOURCE: turns on lens extends lens pulls back in and

Your fix could be as simple as cleaning the camera's battery contacts, or it could be something more serious and expensive. Before you pay for expensive repairs that you may or may not need, check the Kodak Help Center by clicking on the link below. It uses a simple Q&A format to diagnose problems and propose solutions.

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Anonymous

  • 11967 Answers
  • Posted on Dec 15, 2009

SOURCE: my camera is frozen and won't turn on or off. it

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

leepania

Pania Lee

  • 1099 Answers
  • Posted on Jan 26, 2010

SOURCE: cannot turn camera on. Lens will not extend outward camera

Sounds like a No power issue: 1. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Turn the camera on. 2. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a no power repair with KODAK or a new cable. In order to organise your repair or Trade up please Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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Related Questions:

0helpful
1answer

Lens will not extend, keep getting "turn the power off and on again" message.

Try grabbing the end of the lens while its coming out. That might free up and realign the lens. If you hear a grinding noise when the lens is moving, than your gears are chewed up. If it needs repairs go to esupport.sony.com Hope this helps
0helpful
1answer

I have a EX-S600 Casio. When I turn it on the lens pops out, I get 3 audible beeps, hear some grinding and then the lens retracts and the camera shuts off, it all takes about about 6 to 7 seconds. I've...

If you hear a grinding then it's toast. Any issue with the mechanism would cost more to have repaired than replaced. This usually happens as a result of the lens being bumped while open or opened in a bag. Or, a contaminate such as sand inside the body of the camera.
1helpful
1answer

It shuts off after turning on and the lens will not retract makes a grinding sound then shuts off

It seems that the one of the gears of your lens has came loose that is why you are expiriencing the problem. This may happen if the camera has been dropped or the lens has been banged.

You should contact the companies repair center to have your camera fixed
10helpful
1answer

Lense opens and closes and then shuts off

It appears that the camera lens is off track.
Since the camera is not working right you can try these things.
First, just to tell you, that by doing the following you could damage the camera further, so take it at your own risk.

What I have done in more than a few times is to examine and watch closely to what happens to the lens as it goes through it's process of in and out. This usually indicates that the camera processor is trying to get the lens to adjust to it's correct place. This is most time the result of an impact of some sort.
What can be done?

As you turn on the camera carefully hold the lens back with something flat or simply hold on the sides of the lens to cause it to reset to a new position. Turn the camera off.
Try to turn on the camera and see what happens and if there is any change. This will determine if you need to try again and go through the same process.
By continuing the above, it may be possible to get the lens back on track.
To tell you... most lenses are made very similar for digital cameras. The extension tubes of the lens is attached to some kind of small tracking devices. This varies, but all will track in a small groove to the fully extended position.
What we are trying to do is to reset the gear position to where the camera processor will know by the sensors that the lens is in the correct position. Also to remember that there are very small gears which can break with too much pressure, but also can "jump a notch or two" to reset it to the correct position. Speaking of that... if there is a grinding or jumping sound (when starting with out any back force)...like stripping or sounds of broken gears..then trying to reset the lens will not work. In which case if may be better to sell the camera for as is or parts on a site such as Ebay.
0helpful
1answer

My camera worked fine one day, then it was in my purse. When I went to use it the light was on and the screen said there was a lens error. Everytime I try to turn it on now it makes a grinding noise and...

Hope you purchased an extended warranty. I've had two Cannon's with the dreaded lens error. Probably what happened was that while it was in your purse, somehow the power button got pressed. The camera powered up, tried to extend the lens, then stripped the gears or broke whatever mechanism extends the lens. The sad part is that if it's not under warranty, it probably not worth dumping $100.00 + into fixing it. Too bad, it's a nice 8mp camera with some pretty good reviews. I feel your pain.
1helpful
1answer

Lens error

Hi kdashno001:

This camera is telling you that there is a problem with the lens, either in the tracking, mechanical, or electrical circuit.
Try this: If the lens extends at all... then pull on the lens or push in to try to reset the tracking of the lens.
If the lens does not extend at all and makes noise, then it has problems in the lens gearing or motor.
If the lens makes no noise at all and you get the error with the shut down, then more than likely there is nothing that can be done.

Try this at your own risk:
With the camera off, gently hit the camera on a padded (folded towel) cloth on a solid surface, using one of the corners. This may jar the internal parts enough to make the camera work again.
BY doing this, you do risk damaging the camera beyond repair, however, if you have a camera not working anyway, it may be worth it.
I have fixed two cameras in the past this way. However, nothing is guaranteed.

0helpful
1answer

Canon G9 dropped

I was told it happens when the battery is low
1helpful
2answers

Canon powershot sd30 digital elph

I have same problem. I turn on the camera you hear it trying to come on, shows display pic for like 3 seconds and then shuts down. If I could get the lens to retract I am sure the camera would work.
1helpful
1answer

Nikon L3 lens stuck

Hi:
Lens errors like this usually happen as a result of something damaging the lens in some way.
It could have been against something to prevent the lens from moving out.
It could have been dropped when the lens was out.
If the lens is impacted when the lens is out, damage can occur.
If there is a buzzing, grinding noise as the lens extends, then the probability of damage to the small plastic gears, internal guides or other internal lens parts is high.
What can be done is, as mentioned a few times in my posts, to hold the lens back or pull on it as the camera starts.
This may cause more damage, and may not help at all, but some cases may re-align the internal parts in the lens assembly. This may be worth a try, since the camera is useless unless the lens works right.
Hope I can give some help here on these.


0helpful
2answers

Lens will not open

Good Day, if you hear gears trying to open the lens, then the lens assy is broken, no longer user serviceable. please call your nearest reliable shop(sony svc ctr) and ask for the lens assy price, if it fits your budget then you decide. For sure lens assy is defective. thanks
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