A workman screwed into a waterline on the wall backing the fridge. The fridge subsequently quit working. We think a fuse or something must have been blown and have unplugged a part from the fridge, numbers on it are P6R8MD and OR0502. Could this be our issue and if so can we get this part?

make sure that the brittle pipe you refer to is not the automatic defrost drain pipe that ends in a dish above the compressor...

first thing to check is the waterline going into the fridge, unhook the waterline and see if water is coming out. make sure you locate the shutoff before you take it apart!! if you have water going to the fridge then you could have a frozen line issue or an ice maker issue. more than likely the saddle valve got clogged up with something. close the saddle vale all the way then open it back up and test it then.

I have the exact same issue on the same fridge\freezer - did you find out what the issue was? thanks

Most likely reason is fridge evaporator sensor faulty. The sensor is screwed to the back wall of the fridge behind bracket next to light and has a green band near the end . The sensor come as a repair kit (part no. 7323301). Just follow instructions in the packet.It is quite straight forward

There should be a compression fitting that seals the water tube to the fridge. The fitting looks like a brass or plastic nut that the tubing sticks into. Shut off water supply to the fridge and carefully remove the fitting nut...there should be cone shaped compression ring inside the fitting nut. Slide the nut over the tube, then the compression ring over the tube. If the compression ring is tapered towards one end, then put the narrow end towards the end of the tube. Now stick the tube up to the fitting on the fridge where the nut screws on to the fridge. Hold the tubing firmly against the fitting and slide the compression ring and nut up to the fitting and screw the nut back on (compression ring should be inside the nut). You must hold the tubing firmly against the fitting until you get the nut tightened back down good with a wrench. This should take care of it.

If you find that the tip of your tube end is damaged, then you may have to cut off the tip of the tube to get it to seal and hold. If you find that the compression ring is damaged (won't slide over the tubing) or missing, then you can go to Lowe's or Home Depot and get a new nut and compression ring...they are cheap. You can also get new tubing there if you need it.

Hi .. there should be piping connectors at each end of the tubing. I would disconnect those connectors andtake them to the building supply store and get new fittings and a new supply hose. The new hose does not need to be copper,. you do not need to cut the existing fittings off the wall or the fridge, the new fittings, or new hose can connect directly to the old fittings. my tool of choice is a pair of crescent wrenches

This happens when the ice maker does not get the correct amount of water . Replace the water inlet valve on the back of the refrig , where the wall waterline connects to , on the fridge .

For starters turn off the water at the faucet that controls that line. It is most likely behind the fridge, or in the basement where that 1/4 inch line comes up to feed the fridge. The waterline is 1/4" and is available at any hardware store, home depot, lowes.

Sorry for the delay in responding...

Most models have the valve located at the back of the machine on the lower left hand side(viewed from the front). You may have to remove the entire back cover via the hex head screws to get at it. (some models have the valve located behind the front toe kick panel.)

First follow the waterline to determine the location of the valve within the fridge. If it is at the front then the toekick panel will have to be removed. If there are no visible screws then it is most likely a clip on style. If there is a knob for temperature setting then the knob may have to be pulled off first.
If there is a smaller cardboard panel at the bottom rear of the fridge remove it and you should see the valve. If not then remove the entire back cover by removing the screws along the rear perimeter of the fridge. The panel may stick to the back of the fridge but gently pull and it will remove. The valve should now be seen and can be disconnected.

Be sure to unplug the machine first and turn off the water supply. There will still be some pressure in the waterline so have a towel ready.

The valve itself is available online, I think the correct one is located at: http://www.repairclinic.com/SmartSearch/SSPartDetail.aspx?PartID=832567&PPStack=1

Just be sure to verify that it is the right one before ordering.

The waterline comes out the lower door hinge. Unhook from coupler at bottom. Now go to the despencer and carefully take the cover off some have screws under drip plate or clipped which a flathead screw driver works nicely dont scratch finish. With proper water line usualy 1/8 size about 5foot long snake it down to the bottom hinge and rehook up. In some case if the tube gets kinked you may have to remove door to do it it. Usually pretty easy.