1. call length is diminished
2. battery takes a long time to - or never fully - charges
3. Handset will not turn on.
4. Handset gets hot during use.
5. Approximately 2 years of regular service.
Any of these indicate it is time to replace it.
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Age? 2 years probably max.
Your phone is on charge all the time. If you pick it up and it goes dead within minutes ... it is time for new batteries.
Radio Shack is a good place to look for replacement.
I hope this helps you
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