HP Deskjet 6940 InkJet Printer Logo
Anonymous Posted on Dec 22, 2007

Back door closed

In printer one message is coming back door open cover open message; all the doors are closed; turned it off and on; I wonder if there is a 'reset' button, or if it might be worth it to get canned air... Also is there a schematic drawing of these printers? I'd be happy to take it apart. thanks in advance Sheila

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Anonymous

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  • Posted on Jan 16, 2008
Anonymous
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I did not get any error message but the 6940 printer would not print. Instead "Ready" the printer said "door open". When I deleted printer and plugged the usb cable back in the XP machine found the new hardware, said "Ready" and could print.

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This is from the Kodak website.

How do I resolve the error message "Printer Access Door Open" (error code 3501 or 3609)? Published 08/25/2010 11:38 AM ' Updated 01/07/2011 08:40 AM ' Answer ID 1467 How do I resolve the error message "Printer Access Door Open" (error code 3501 or 3609)? To resolve this error, close the printer access door. The printer will not operate while the door/cover is open.

If the error continues even after you close the printer access door, power cycle the printer:
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Brother (photocopier, fax and scanner machine) says << back cover open. close back cover>> but the back cover (or at least what i think is the back cover) is closed. I even opened and closed it...

I have fixed this problem on my 7820n printer by brother.

open the back door, then inside there will be a black colored other kind of like door that pulls back away from the roller. on this inner door is a black long thin plastic lever that runs from about the center of the inner door to the right. on the right end of it is a lever that slides along a curved increase on the right side wall. when both doors are closed this right end of the rod or lever moves up to close the gap between what is the sensor. this long thin plastic rod had snapped out of place and when i snapped it back in making sure the spring was correctly installed on the left end of it and the middle part of the rod slid correctly in its groove...the right end of the lever correctly closed the gap on the sensor (when both doors are closed) and the back door open error went away.

So that's how you really fix it!!!!

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I turned the printer around and fully opened the back cover. I found that one of my kids had somehow fed a small piece of paper/cardboard into the printer. When I opened the back cover all the way I could see that obstruction (which I hadn't seen before). Pulled it out, and the error message went away. Works fine now.

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