The KitchenAid website states if it shows Err1 Err2 or Err3 try re-setting the power to the unit if it returns there is a problem with the electronics and Err4 is a stuck button. The Err2 is a heating element falure. Unfortunatley it may cost you more to fix than a new one. If it is less than a year old they may repair it under warranty but after a year your on your own. If you call them and complain that you have read a lot of other people online have the same problem they may repair it for you...Hope that helps.
I have the same problem with error 2 on my coffemaker. I used it only once a week for the 3 years I've had it. It seems to be a persisstant problem with the Kitchenaide brand. Nothing I've read seems to help the error. I guess I won't be purchasing another kitchenaide coffeemaker.
Srobinson, Dec. 2011
SOURCE: Err2 appears on display when
Suggestion was Descaling the Coffee Maker from KitchenAid Phoebe (I'm guessing customer support)
http://kitchenaidconversations.com/forums/topic.asp?TOPIC_ID=14441&SearchTerms=err+2
Cleaning scale from coffee maker DO NOT USE THAT MUCH VINEGAR! Put a tiny bit of vinegar in the carafeand fill carafe the rest of the way with water. Run that vinegar/waterthrough machine. Using another container, fill machine with plain waterand run that through. Repeat until the vinegar taste is gone. If you donot run lots of plain water through the machine after, your coffee willtaste like...um...disgusting! Also, use a spell-checker beforeimproving this posting.
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To clean hard water deposits from a coffeemaker use distilled white vinager. You may need to use as much as agallon if the scale buildup is really bad. Fill clean coffee pot onehalf full of vinager and run through machine as if making coffee.Repeat this process several times using fresh vinager until it comesout clear. Do this once a week and your maker will work much better.
SOURCE: kitchenaid coffee pot won't brew coffee reads err2
An ERR 2 may be cleared by a simple reset of the coffee maker. This
means unplugging the unit and plugging it back in. When powered back
on, select a brew function to see if the error reappears.
If it does reappear, ERR 2 indicates an internal error with the computer of the
warming plate. This may be covered under Kitchenaid's 1 Year Hassle
Free Warranty. I would advise you to call Kitchenaid Customer Service
to see what options are available to you. Repair is not recommended, as
it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
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