Question about Dmm Elscale Healthsmart Glass Electronic Body Fat Scale

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HealthSmart bathroom scale displays "Err"

My HealthSmart bathroom scale displays "Err" then turns off after stepping on it to turn it on. How do I reset the scale so it will work? This scale shows "8888..." then displays "Err." It should display "00" and allow one to then step on the scale. How do I fix the problem?

Posted by Anonymous on

  • Anonymous Mar 24, 2014

    Scale Will Not Reset Batteries Were Replacedc an Not Find The way to reset

  • Anonymous Mar 30, 2014

    I have replaced the batteries but when i turn it on I only get three dashes in the display.

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Anonymous

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Put scale in round file can. Buy another cheap scale.

Posted on Oct 05, 2009

Testimonial: "The new scale works great and was on sale at Wal-mart for only $29."

  • tinner82 Jun 15, 2011

    Either needs flat hard service or change the battery.

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The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
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Error 2 . How can we solve this problem. Thank you, Margaret

I found this procedure which was given by Taran_2005. I just come to try him(it) on mine, that works.

"The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
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  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
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  6. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
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If the reset is successful, you should receive a weight right away."
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From the Taylor Site http://www.taylorusa.com/faq-scales

Here are the basic ERR messages and their meanings:
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  • Error 4: Body fat is out of range
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I got an ERR2 message and now the scale doesn’t work. What should I do? The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
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The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
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  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
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