My kitchaid stopped working. Is it worth getting
CARREN90 – You don’t provide a lot of information, which would be helpful
in providing a rational answer to your question. What model KA mixer do you own? How old is it?
Is it under warranty? What do you
mean by stopped working? Do you mean the
motor runs but the agitator doesn’t turn or the motor doesn’t run at all? The more information provided, the better the
answer I can offer. That being said, if
your KA mixer is less than 20 years old, it might be worth repairing.
First, there are only two reasons it
stopped working - an electrical problem; the electric motor or one of it’s
components has failed so it is not getting electricity (power) to run; or a
mechanical problem – one (or more) of the transmission gears has failed, and
although the electric motor may still run, the agitator is not turning in the
bowl.
Either problem is fixable; depending on
how intimately you wish to get acquainted with the internal workings of your
mixer. If you are DITY type person and
feel adventurous, and your mixer is not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on
hand. If you're lacking one, you can
download it from the KA website. Click on Customer Care>Locate Manuals & Guides>
Enter the 6 character model number select a file under Parts List and then
check to see it this matches your mixer model. You can check the disassembly and reassembly
of your mixer, along with all the parts. It can be messy but gratifying. Once apart you
can check for any other unseemly wear and tear on the gears, etc.
If you feel troubleshooting and
repairing is beyond your capability, then I would seek out a local small
appliance repair shop in your area. KA Customer
Care can provide you names of local KA authorized repair shops in your area,
but you can also do an online search to supplement what KA may provide
you. Call to explain your circumstances (again
the more information you provide the better their answers will be to you) and
find out their hourly rate and get an estimate of what they think it would cost
to repair your mixer. Also, always
obtain three or more estimates – do some comparison shopping. If the estimates exceed the original purchase
price, you might consider purchasing a new one, but that is a decision only you
can make. Hey, Christmas is just around
the corner!!
Good luck, I hope this helps! Howard – Burke, VA
If this solution has helped you,
please rate it, thanks! hslincoln
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