My washer agitator spins but the tub doesn't,also see metal insid

UE is usually an unbalanced load error. This could be an easy fix. Make sure that the washer is level. Next, check the load in the washer and redistribute the items. If the door is locked, you may need to force the washer to drain in order to redistribute the items. On some machines, you choose the Spin: No spin option.

Sometimes, this indicates a problem with the washer spin shaft and bearings or tub support system. To check this, try running the washer with no laundry inside of it. If the unbalanced load error occurs, then there is a physical problem that has to be fixed. For top-loading washers, lift up the tub a bit and see if you can spin it by hand. For a front-loading washer, simply try to spin the washer tub. If the tub is hard to rotate, you'll need to check the suspension and bearings. (The suspension has a damper shock and spring for some models. On some top-loading washers, there are three suspension rods. If one is damaged, the tub won't stay balanced.)

Please add a comment with the make and model of your washer for the parts diagram. If your washer is under warranty, contact the manufacturer after confirming that the issue isn't with the load or the machine being out-of-level. I hope this helps.

Cindy Wells

Replace all four struts

hi Rick.
Reasons a washer will make noise during spin mode:
1. Main tub bearing faulty
2. Main drive pulley
3. Motor coupling worn
4. Bad clutch
5. Worn out drive belt
6. Clogged or damaged drain pump
7. Transmission is worn out
8. Shock absorber (front loader washers)
9. Springs or dampening straps (top load washers)
10. Agitator directional cogs aka "agitator dogs" (top load washers
When the washer spins, it rides on a bearing that allows the tub to move freely with zero resistance. If this bearing is worn out, a loud noise will be heard when the washer spins. A good way to tell if your washer problem is the main tub bearing will be that the washer noise will get worse or louder as time goes on. This means the bearing is becoming more worn out and close to complete failure. The bearing in your washing machine is a circular metal object that has many small little metal balls inside. These small metal balls inside the bearing sit in a track and move when the washer is spinning. If the tub bearing begins to wear out, usually the small metal balls inside can fall out one by one causing the noise you hear. (If your washing machine is a front load washer, open the door and turn the drum by hand. If you hear a rubbing sound or the drum spins uneven, then the main tub bearing is most likely bad and needs replaced.)
Washing machine tub bearing

Washer has noise during spin cycle
The bearing may also be without lubrication. If the sound you hear is more of a squeaking noise than a grinding noise, it may mean the bearing needs to be lubricated with a mechanical grease. If the sound is more of a grinding noise, then this usually means the bearing is falling apart and will need to be replaced ASAP. If you suspect your washers main tub bearing is worn out, the repair process is one of the most difficult to perform yourself. A worn bearing can also damage the tub of the washer. This means the tub (inner or outer) may need to be replaced also.
A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to your washer) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose. To find out if the drive pulley is causing the noise, you will need to take the washer apart and inspect the pulley for signs of damage.
WASHER MOTOR PULLEY
The motor coupling could also be the cause of the loud noise. The motor coupling in your washer connects the washers transmission to the motor. It is made of plastic and built to break if the washer gets overloaded. This is so the motor and the transmission do not become damaged. The motor coupling is an easier repair and can be done by most people.




Washer Washing Machine Motor Drive Coupling Coupler
The clutch in a washing machine connects the inner wash tub to the transmission. The clutch lets the washer get to the proper spin RPM in a gradual way. If the clutch is worn it can make noise when the washer is spinning. A bad clutch needs to be removed and replaced to stop the noise.
Washing Machine Clutch
The belt in your washer can become worn and cause noise while spinning. If worn out, replace the belt. Replacing the drive belt on a washing machine is an easy task and can be ordered online for less.
Washing machine belt
The drain pump in your washer that drains the water out could be clogged or damaged. While in spin mode, your washer may drain out the water by using the drain pump. If the loud noise only happens at certain intervals during the spin cycle, it may be the drain pump. Usually this can be fixed by simply removing the drain pump and removing any debris that may be clogging it up causing the noise.
Drain Pump for Washing Machine




The next part of your washer that can be causing a loud noise is the transmission. If the transmission is bad, usually the cost to fix this outweighs the cost of a new washer.
If you have a front loading washing machine, they all have shock absorbers. The shock absorbers are used to center the tub movement while in the spin cycle. These shock absorbers are connected from the washer frame to the outer tub. If the shock absorbers in your front loader become weak the washer will make a loud banging sound during the spinning cycle.
Shock Absorber for washing machine
Top load washers usually have springs or dampening straps holding the tub centered. If a spring or strap falls off or becomes weak, a loud noise will be heard in spin mode. Simply replace the strap, spring, or springs to remedy this issue.
Washing machine suspension springs
Agitator directional cogs are used to operate the upper part of dual action agitators (Top load washers). They engage the cogs on the inner area of the agitator as it turns in one direction. They release when the agitator reverses its direction. This lets the top part of the agitator to ratchet in only one direction. The bottom part will agitate in both directions. The cogs are made of plastic and wear out with regular use. They will start slipping and make a grinding noise. Another way to be sure that this part is bad is if you notice the top portion of the agitator does not move in a smooth motion. Removing the top half of the agitator to see if the cogs are worn out.

It appears that you have an imbalanced load, or a nearly balanced load with a machine that easily goes off balance during spin. I would suggest:
1. After the unit trips on imbalance and stops spinning, open the lid and redistribute the laundry load inside to balance its weight equally around the interior of the drum. Note that cotton fabrics hold much more water than synthetics, and this has resulted in imbalanced loads even though they visually appear to be balanced. Close lid to restart spin.
2. Remove the front panel and check both tensioning/centering springs on the sides of the tub. A loose spring could easily cause the machine to go off balance.
3. Finally, check the main bearng play by holding the drum steady and moving the top of the agitator spindle horizontally toward the rim of the tub. Any excessive play is a clear indicator that bearing is excessively worn and may be resulting in an unbalanced load.

You might have a broke or loose counter weight that balances your tub.

Get the model number. It may have an off balance switch that is stuck. Try moving agitator like its off balance and then turn on.

old duets have nut on rear pulley that becomes loose. remove rear panel and tighten nut. check while spinning by hand if pop is felt. if it rotates smoothly then you may need new shocks on tub

it's off balance

The inside of your agitator became worn, and possible strip out the spline that allows the agitator to properly grip the shaft. The loud noise mustly occurs during the spin cycle. If you hear this loud noise your load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it.

Do you have this noise when operating an empty machine ? It could be cause an unbalanced load of clothes. Stop the machine, redistribute the clothes and re-start the machine. In case you still have this noise, the problem is with the transmition between the drive motor and the inner tub. Good luck !