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make sure you open all check points, if yours has a rear feed through, look in there also. it only takes a tiny piece of paper to cause it to say that. use a flash light, have had to use one to find several that way.
hi just recently had these problems symptoms: LED flashing E3 code and alarm light was solid. But dissapeared when opened the coved and came back on when closed the cover. Also the when the cover was open the inks did not slide out to the left and stayed to the right side. There was no paper jam, but error said paper jam.
Solution: 1. I took a thick piece of paper, from like a paper folder ones, thick enough to go in the printer and not curl up when pushed.. 2. turned off the printer and turned it back on. 3,
while printer was turning on,and makings sound as it does normally when
turning on, I pushed through the piece of paper and the rotors stoped
for a millisecond. 4.the rotors started again and pushed out the paper by it self with out my force. 5. I let the printer get started. and then turned it off and then on. 6. this solved all of my problems. this was the first problem ever with this printer in 3 years.,preety good printer.