My sony Hadycam vision CCDTRV118 the tape is stuck inside camera and can't remove it

Hello. First, do not force anything!! Secondly, make sure the battery is properly charged. Next, in playback mode, try to rewind or fast forward the tape--this causes the recording, audio, etc. heads to retract away from the tape and *might* free it if that is the cause. When you open the outer cover to trigger tape eject, do you hear the tape mechanism motor running? If you don't hear anything or the mechanism is truly jammed, it will require a tech to remove the tape and repair/replace the insert/eject assembly. Send the unit directly to a repair facility unless the warranty is still in effect.---Hope I was of some help.---Rick